24x7 Manufacturing Support | Biopharmaceutical Industry
Position
Module
SAP IBP (Integrated Business
Planning)
Experience
5-7 years (relevant SAP
experience)
Industry
Pharmaceutical / Biotech -
process manufacturing (GMP)
Engagement
- Production support for 24x7
- manufacturing operations
- Work schedule
- Rotational shifts / on-call;
- weekend and holiday support for critical incidents
Location
Chennai / Bangalore – Hybrid
work
About the Client
Our client is a global biopharmaceutical
- company focused on the development and manufacture of biosimilar medicines. SAP
- is their enterprise ERP platform, covering manufacturing, quality management,
- planning, production scheduling, warehouse management, finance and HR. Their
- GMP manufacturing plants operate 24x7, and the SAP landscape supporting them
- must be available and stable around the clock.
Role Summary
- We are looking for an SAP IBP consultant to
- support supply chain planning for a biopharmaceutical client. The consultant
- will keep demand, supply and S&OP planning processes running reliably,
- resolve issues in planning jobs and integrations, and help planners improve
- forecast quality and supply decisions in a regulated, shelf-life-sensitive
- environment.
Key Responsibilities
•Provide
L1.5,L2/L3 support for SAP IBP, resolving incidents and service requests within
SLA
•Support
IBP for Demand, Supply (heuristics/optimizer), Inventory and S&OP
processes, and Response & Supply where used
•Monitor
and troubleshoot application jobs, planning operators and data loads
•Support
integration with S/4HANA or ECC via SAP CPI-DS / Cloud Integration, including
data errors and failed transfers
•Maintain
planning areas, key figures, attributes, planning views, Excel add-in templates
and dashboards
•Support
the monthly S&OP / IBP cycle and help planners with forecasting models and
statistical forecasts
•Perform
root-cause analysis for data and planning issues and implement permanent fixes
•Support
SAP quarterly IBP releases: impact assessment, regression testing and
communication
•Work
- closely with PP-DS, PP-PI and EWM consultants on end-to-end planning and
- execution issues
- Required Skills and Experience
•5-7
years of SAP supply chain experience with at least 3 years hands-on in SAP IBP
•Process-industry
experience (pharma, biotech, life sciences, chemicals or similar)
•Strong
knowledge of IBP configuration: planning areas, key figures, planning levels,
operators and the Excel add-in
•Hands-on
experience with CPI-DS or SAP Cloud Integration for IBP data flows
•Good
understanding of demand planning, supply planning and S&OP processes
•At
least one production support engagement and preferably one full-cycle
implementation
Preferred / Added Advantage
•Combined
IBP and PP-DS experience (strong advantage)
•Experience
planning for batch-managed, shelf-life-constrained products
•Exposure
to GMP / GxP and computer system validation
•Prior
experience with SAP APO DP/SNP
Work Conditions
•This
- is a 24x7 production support role for live GMP manufacturing operations. The
- candidate will work in a rotational shift / on-call model as agreed with the
- client.
•Must
be flexible to work on weekends and public holidays when a critical (P1/P2)
incident affecting manufacturing needs to be resolved.
•Must
follow ITIL-based incident, problem and change management, and the client's GxP
change-control procedures.
•Must
be able to work with global, multi-time-zone teams including business users,
IT, QA/compliance and other SAP module consultants.
Soft Skills
•Clear
- written and spoken English; able to explain issues and fixes to shop-floor, QA
- and business users
- •Calm,
- structured approach under pressure during production-down situations
•Strong
root-cause analysis and documentation discipline (RCA, KEDB, SOPs, test
evidence)
•Ownership
mindset: follows an incident through to closure and permanent fix
•Bachelor's
degree in Engineering.
•SAP
certification in the relevant module is preferred
•Valid
passport and willingness to travel to client sites for short periods if
required
Job description provided by SRM Technologies.
View the original posting