Job Description – Infrastructure PMO

Position: Infrastructure Project Management Officer (Infra PMO) Department: IT
Infrastructure / Technology Experience: 5–8 years (adjustable based on
requirements) Role Type: 6 months rolling contract
Japanese: N2/N3

Role Overview

We are looking for an experienced

Infrastructure PMO professional with a strong understanding of IT
infrastructure technologies and project management practices. The candidate
will be responsible for planning, coordinating, tracking, and governing infrastructure
projects and initiatives, ensuring timely delivery, effective stakeholder
management, risk mitigation, and adherence to organizational standards.
The ideal candidate should have hands-on
PMO experience coupled with a good understanding of IT infrastructure domains
such as servers, storage, networks, systems, end-user computing, and meeting
room technologies.

Key Responsibilities

Project Management & PMO

Governance

Drive end-to-end project planning, coordination, monitoring,
and reporting for IT infrastructure projects.
Develop and maintain project plans, timelines, milestones,
dependencies, and resource plans.
Track project progress against agreed scope, schedule, budget,
and deliverables.
Maintain RAID logs (Risks, Assumptions, Issues, and
Dependencies).
Prepare project status reports, dashboards, and management
presentations.
Ensure project governance, documentation, and adherence to PMO
processes.
Coordinate project reviews, steering committee meetings, and
stakeholder updates.

IT Infrastructure Knowledge &

Coordination

Coordinate infrastructure initiatives involving

Systems: Windows/Linux servers,
virtualization, Active Directory, cloud infrastructure.
Network: LAN, WAN, Wi-Fi,
firewalls, routers, switches, and connectivity.
End User Computing: Desktops,
laptops, operating systems, device deployment, and endpoint management.
Meeting Room Technologies: Video
conferencing devices, Microsoft Teams Rooms, Zoom Rooms, interactive
displays, audio/video equipment, and room booking systems.
Data Centre: Server racks,
storage, backup, disaster recovery, and infrastructure migrations.
Understand infrastructure dependencies and coordinate with
technical teams for project execution.
Track infrastructure upgrades, refreshes, migrations,
deployments, and technology rollouts.
Coordinate with vendors and service providers for
implementation and delivery.

Stakeholder & Vendor Management

Work closely with infrastructure leads, architects, engineers,
IT operations, application teams, and business stakeholders.
Facilitate cross-functional discussions and ensure alignment
between technical teams.
Coordinate vendor activities, project deliverables, timelines,
and escalations.
Organize project meetings and ensure timely closure of action
items.

Reporting & Documentation

Develop weekly and monthly project dashboards.
Track project KPIs, milestones, resource utilization, and
delivery performance.
Maintain project documentation, including project charters,
plans, meeting minutes, change requests, and closure reports.
Highlight project delays, risks, and critical dependencies to
management.

Required Skills & Competencies

Skill area

Expected competency

PMO / Project Management

Strong experience in project tracking,

governance, reporting and coordination

Infrastructure Knowledge

Understanding of IT infrastructure

components and architecture

Systems

Windows/Linux servers, virtualization,

Active Directory

Networking

LAN, WAN, Wi-Fi, firewalls, routers and

switches

Meeting Room Devices

Teams Rooms, Zoom Rooms, VC devices,

displays and AV equipment

End User Computing

Laptop/desktop deployment, endpoint

management and refresh

Vendor Management

Vendor coordination, SLA and deliverable

tracking

Reporting

Advanced Excel, PowerPoint and project

dashboards

Project Tools

MS Project, Jira, ServiceNow, Smartsheet

or equivalent

Communication

Strong stakeholder management and

presentation skills

Educational Qualifications

Bachelor's degree in Information Technology, Computer Science,
Engineering, or a related discipline.
PMP, PRINCE2, CAPM, or equivalent project management
certification is an added advantage.
ITIL certification is desirable.

Ideal Candidate Profile

The ideal candidate should

Have prior experience working in an IT Infrastructure PMO or IT
Project Coordination role.
Possess a good understanding of infrastructure technologies
without necessarily being a hands-on technical engineer.
Be capable of understanding technical discussions and
translating them into project plans, milestones, risks, and management
updates.
Be proactive in identifying project risks, delays, and
dependencies.
Have excellent coordination, communication, documentation, and
stakeholder management skills.
Recommended candidate screening criteria
I would suggest prioritizing candidates
based on the following:

Competency

Weightage

PMO / Project Management experience

35%

IT Infrastructure knowledge

30%

Stakeholder & vendor management

15%

Reporting, dashboards & documentation

10%

Communication & coordination

10%

Infra PMO