Everest Technologies Manufacturing

Product Support Engineer((SymmetricDS / Metl))

India In person Full-time
  • 2 yrs experience with SymmetricDS (https://www.symmetricds.org/) or Metl (https://www.jumpmind.com/products/metl/overview)
  • Client facing, prod support role so comm should be good
  • Jump Mind – Symmetric DS Support Engineer
  • •Manage the resolution of incoming tickets to the
  • queue for JumpMind support within defined SLAs.
  • •Provide technical consultation and advisory to
  • partner teams on JumpMind products (e.g., JumpMind Commerce, Symmetric DS &
  • Metl).
  • •Work with the various stakeholders as well as
  • audit and compliance teams to support risk assessments, audits, and reviews Job
  • Requirement.
  • •Strong organizational skills, excellent
  • interpersonal skills, team player, and ability to clearly document risk and
  • controls.
  • •Motivated self-starter with ability to work independently,
  • adapt to changing priorities, handle multiple assignments and adhere to strict
  • guidelines
  • •Communicates clearly and succinctly whether in
  • oral or written form; effectively communicates in a variety of settings -
  • formal and informal; attentive and active listener; straightforward and
  • composed
  • •Educational Qualification: At least Bachelor’s
  • degree in engineering or equivalent

Job description provided by Everest Technologies.
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