Assistant Manager - Shared Services Center

Job Role

The

• Assistant Manager will support the day‑to‑day operations of the accounting and
• tax practice, ensuring exceptional client service, efficient internal
• processes, and strong financial oversight. This role blends leadership,
• analytical thinking, and operational management, making it ideal for someone
• who enjoys both people management and hands‑on financial work. The Shared Service Center forms part of the overall IFZA ecosystem,
• supporting licensees with accounting and tax compliance support. The department
• is a growing department, with the ideal candidate identifying a need for
• controls, providing suggestions and implementing this with a strong skill of
• being organized to ensure that they have a good grip on any issues, deadlines
• and tracking within the different teams and clients.

Job Responsibilities

·Client

Management

• Serve as a primary point of contact for
• client escalations, ensuring timely communication and high-quality service
• delivery.
• Coordinate the preparation and review of specific
• accounting reports, tax filings, and compliance documents.
• Address client inquiries, resolve issues,
• and maintain strong, long-term relationships.
• Support onboarding of new clients

·Process

Improvement & Operational Efficiency

• Evaluate existing workflows and identify
• opportunities to streamline processes.
• Implement best practices in documentation,
• reporting, and client communication.
• Support the adoption of new technologies,
• accounting tools, and automation initiatives.
• Keep up to date with accounting and tax
• developments to ensure the team is properly equipped with this

·Team

Leadership & Coordination

• Supervise juniors (Team Leaders,
• Accountants) and support staff, providing guidance, training, and performance
• feedback.
• Allocate workloads, monitor progress, and
• ensure deadlines are met across accounting and tax projects.
• Foster a collaborative, accountable, and
• growth-oriented team culture.

·Financial

Tracking & Invoicing

• Oversee invoicing cycles, ensuring accuracy,
• timely issuance, and proper follow up on outstanding payments.
• Track project budgets, internal costs, and
• revenue forecasts to support financial planning.
• Assist in preparing monthly and quarterly
• financial performance reports for management.

·Compliance

& Quality Assurance

• Ensure all accounting and tax work adheres
• to regulatory requirements and internal quality standards.
• Support audits and maintain accurate,
• organized records.
• Stay updated on relevant tax laws,
• accounting standards, and industry changes.
• Identify any control deficiencies and
• propose changes

·Liaison

• for cross departmental work
• Working with different departments within
• the wider organization to deliver specific projects
• Supporting the wider IFZA Organization with
• ad-hoc requests, related to accounting and tax.

Requirements

• Qualified CA/ACCA professional with minimum 7-8 years’ accounting experience with at least 2 year experience in managing a team size of 6+
• Excellent communication skills in English, any additional language will be a plus.
• Highly competent in the fundamentals of accounting
• (IFRS knowledge)
• In depth knowledge of UAE VAT and Corporate Tax knowledge
• Proven project management skills with a process orientated mindset
• Expertise in Technical accounting
• Prior working knowledge in ERP systems

Benefits

• International team (over 50 nationalities)
• 24 annual leave days
• Annual flight home
• Life insurance plan
• Medical insurance plan (with the option to upgrade)
• Opportunities to learn, develop and grow with the organization
• Being part of a motivated team and Moving-Forward-Company-Culture