Systems Admin L2

Jovian Concepts, LLC is seeking a Systems Administrator Level 2 for an exciting opportunity in the Annapolis

Junction, MD area. At Jovian Concepts, our people drive our success. We're seeking talented professionals eager to deliver specialized, cutting-edge solutions that protect and support our nation's most critical national security missions.

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toward joining the Jovian Concepts team!

CLEARANCE REQUIREMENT: A current and active TS/SCI clearance with a Maryland (MD) polygraph is required for consideration. CCA candidates will not be considered for this position at this time.

The ideal candidate will be responsible for providing support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations,

monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Key Responsibilities

Experience with the following technologies: LINUX, Windows, Python, Visual Basic, Python, Virtualization, ansible and containers dockers.

Maintaining STE/STN compliance and managing accounts, network rights, access to systems and equipment and implementing security procedures and tools.Configure and install systems hardware or software and maintain server and domain security requirements.Provide support for implementation, troubleshooting and maintenance of IT systems

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide in-depth experience in trouble-shooting IT systems

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Requirements

• CLEARANCE REQUIREMENT: A current and active TS/SCI clearance with a Maryland (MD) polygraph is required for consideration. CCA candidates will not be considered for this position at this time.
• Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Experience with the following technologies: LINUX, Windows, Python, Visual Basic, Python, Virtualization, ansible and containers dockers.
• Maintaining STE/STN compliance
• Manage accounts, network rights, access to systems and equipment and implement security procedures and tools.
• Configure and install systems hardware or software and maintain server and domain security requirements.
• A Bachelor’s degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Benefits

• In a recent employee survey, Jovian Concepts earned a 92%
• Overall Workplace Experience Score, and 100% of employees agreed that they
• would highly recommend working at Jovian Concepts to others. A comprehensive
• benefits package is one of the ways Jovian Concepts supports an exceptional
• work-life balance, and we remain committed to providing the best for the best!

Our benefits include

Great

• Healthcare Coverage: Three (3) healthcare options through CareFirst
• BlueChoice Advantage with 50% company-paid premiums. Tax-advantaged health
• savings account available with two options and up to 100% employer
• contribution. Dental + Vision: 50% employer-paid premiums for employees
• and family.

Amazing

• Retirement Savings: 401K - 8% TOTAL CONTRIBUTION - 3% safe harbor - 5%
• annual profit share. Immediately vested on day one and no matching or
• additional employee contribution required!

Generous

Paid Time Off: 5 weeks PTO with no use it or lose it policy + 11 federal holidays + paid hours for

company-required all-hands meetings + inclement weather leave

Fantastic

• Education Assistance: Up-front tuition payment program, employees
• pursuing job related degrees and/or certifications could be eligible for
• full up-front funding depending on performance and job relevance.
• WE DON'T STOP THERE — ENJOY MANY MORE BENEFITS! - Basic Life and AD&D insurance, Long-Term
• and Short-Term Disability at no cost to eligible employees - Up to four
• (4) weeks paid parental leave - Birthdays and Jovian Concepts’ anniversary
• recognition and gifts - Annual merit increases - Loyalty bonus- Employee
• and family-friendly corporate events, including our annual Team Build
• event and Holiday Party extravaganza.

Disclaimer

• Benefits offered by Jovian Concepts may vary based on work location, clearance
• level, eligibility, and other applicable criteria. Specific benefits,
• eligibility, and availability are not guaranteed and may differ from those
• generally described and are subject to change at the company's
• discretion.