Engineering Manager, AI-First Cloud Development

Title: Engineering Manager, AI-First

Cloud Development

Team: Technology

Location

Hybrid, must be within range of our Waterloo Office

About the Role

• Software engineering is changing rapidly. We believe AI will
• fundamentally change how great teams understand problems, design solutions,
• build, test, deploy, and operate software. Mach7 Technologies is looking for an
• Engineering Manager, AI-First Cloud Development to help lead that
• transformation from our Waterloo office. This is more than a traditional
• engineering management role. We are looking for a leader who can develop
• exceptional engineers, strengthen our cloud and DevOps capabilities, embrace
• AI-assisted development, and help make Waterloo an energized center of engineering
• excellence. Most importantly, we want someone who believes engineering success
• is measured by the customer outcomes we improve, not simply the features we
• deliver.

Your Mission

Build a high-performing Waterloo engineering team where

people:

• Solve meaningful customer problems together
• Challenge each other to continuously improve
• Use Claude to multiply their capabilities
• Build quality and automation into everything

they do

• Take ownership from design through production
• Share what they learn
• Move quickly without sacrificing quality
• Are proud of the products and outcomes they

create

What Success Looks Like

You will know you are succeeding when

• Waterloo feels different because you are there
• Engineers are growing and taking on bigger

challenges

• Collaboration and energy are increasing
• Customer problems are visible inside Engineering
• Claude is materially changing how the team works
• Cloud and DevOps capabilities are improving
• Automation is reducing unnecessary manual work
• Teams are delivering faster and more confidently
• Quality, reliability, and operational ownership

are improving

• Customers are experiencing better outcomes from

what we build

What You'll Do

• Build, coach, and inspire a high-performing

engineering team

• Create a positive, collaborative, and energized

culture in our Waterloo office

• Develop engineers and emerging technical leaders
• Advance cloud-native architecture and

engineering practices

• Strengthen DevOps, CI/CD, deployment automation,

observability, and operational ownership

• Help engineers make Claude and AI-assisted

development fundamental parts of how they work

• Partner closely with Product to understand

customer problems before building solutions

• Pilot emerging AI-native delivery models, like

AI-DLC, adapting them to fit our teams as the practice matures

• Encourage engineers to engage directly with

customer workflows and outcomes

• Improve engineering speed, quality, security,

reliability, and maintainability

• Recruit and develop exceptional engineering

talent

• Connect Waterloo with our broader global

engineering organization

What

We're Looking For

Required

• Experience leading, coaching, and developing

software engineers

• Strong software engineering fundamentals
• Significant cloud architecture experience
• Experience with AWS, Azure, GCP, or comparable

cloud platforms

• Understanding of distributed systems, APIs,

security, scalability, resilience, and observability

• Experience with DevOps practices, CI/CD,

deployment automation, and infrastructure automation

• A track record of improving engineering

practices and delivery

• Strong customer orientation and product thinking
• High standards without ego
• An experimental, continuous-learning mindset
• Curiosity about how AI will reshape software

engineering

• Awareness of emerging AI-native delivery models,

like AI-DLC

• The ability to create energy and momentum around

you

Preferred

• Experience with AWS, JAVA, C#/.NET, React,

• PostgreSQL, Kubernetes/container platforms, DevOps practices and CI/CD,
• healthcare technology, medical imaging, or regulated software would be
• particularly valuable.

• Experience with Claude, Claude Code, or

comparable AI development tools is highly valued.

• Prior hands-on experience with AI-DLC is not

required — a strong foundation in agile delivery and DevOps practices and the

strong desire to explore to methods matters far more

We recognize

• that candidates bring diverse experiences and backgrounds. If you don’t meet
• every requirement, we still encourage you to apply! Many strong candidates
• don’t check every box. We value potential, growth, and impact as much as
• experience.

About

Mach7

• Mach7 Technologies helps healthcare
• organizations bring all their medical images together in one place so they can
• be easily accessed, shared, and used to support patient care. Our enterprise
• imaging solutions, including a vendor-neutral archive (VNA), enterprise PACS,
• the eUnity enterprise diagnostic viewer, and teleradiology workflows,
• consolidate imaging from across the enterprise into a single, accessible source
• of truth. Built on open standards, including DICOM and a configurable HL7
• engine, and free from proprietary data lock-in, our technology lets providers
• store, view, and share images on their own terms. The result is a simpler, more
• connected imaging environment that puts data ownership back where it belongs:
• with the people delivering care. Your data, your infrastructure, your choice.

AI

Expectations

• Integrate AI

into daily work — leverage AI tools to enhance

efficiency, elevate quality, and support smarter, faster decision-making.

• Apply

• critical human judgment to AI output — review,
• validate, and take full accountability for AI-assisted work, ensuring accuracy
• and reliability.

• Continuously

• improve through AI — proactively identify
• opportunities to optimize processes, rethink workflows, and challenge existing
• approaches rather than maintaining the status quo.

• Use AI

• responsibly and ethically — safeguard
• sensitive information, adhere to company guidelines, and actively identify
• risks such as bias, inaccuracies, or misuse.

CLIMBS Culture Code

• At Mach7, our culture is rooted in CLIMBS,a mindset
• that guides how we show up, collaborate, and grow each day. More than just a
• set of values, CLIMBS represents the standard we hold ourselves to and the way
• we approach our work, our teams, and our impact.

C— Customer First

Every decision starts with the customer’s perspective. Success = customer

outcomes and satisfaction.

L— Learn & Grow

• Curiosity keeps us climbing. We embrace continuous learning, share knowledge
• freely, and invest in each other’s development.
• I— Innovate for Impact
• We value meaningful, outcome-driven innovation over activity. We challenge the
• status quo and align behind real customer benefit.

M—

Minimize Complexity & Move

As complex as needed but no more. Agility beats bureaucracy. We move

fast and stay focused on what matters.

B —

Build Good Sh*t

(Yes, intentionally memorable.) Extreme ownership, craftsmanship, and pride in

high-quality work.

S — Everyone Sells

Not just Sales—Engineering, Product, Support, Finance, IT. We align behind

commercial success to enable company success

Recruitment Transparency

• This posting is for a new vacancy.
• Mach7 Technologies uses AI-assisted tools as part of its recruitment process to screen and assess applications.
• Final hiring decisions are made by human reviewers.