Technical Architect, w. Loyalty

• Define and maintain the architectural frameworks/patterns, processes, standards, and guidelines related to systems, business, or data architecture.
• Translate business requirements into system qualities and repeatable design strategies and patterns, such as adaptability, scalability, availability, and security.
• Lead and guide the technical team in the development of project architectures, ensuring consistency with the initial design.
• Evaluate and select appropriate software or hardware and suggest integration methods.
• Oversee progress of the development team to ensure consistency with initial design and adherence to architectural standards.
• Provide technical leadership and support to software development teams.
• Conduct code reviews and provide critical guidance in system design and troubleshooting.
• Stay abreast of emerging technologies and new design approaches; provide guidance on their adoption within the organization.
• Collaborate with project managers and other staff members to develop budgets and timelines for solutions.
• Assess the business impact that certain technical choices may have on a client's business processes.
• Lead and mentor a team of developers and architects, providing guidance and support to ensure effective solution delivery.
• Facilitate team meetings and ensure clear communication of project goals and progress.
• Coordinate team efforts to align with project timelines and business objectives.
• Conduct performance evaluations and provide constructive feedback to team members.
• Offer career guidance and support professional development for direct reports, helping them achieve their career goals.

Requirements

• Proven experience as a Technical Architect or similar role in IT or software consulting.
• Hands-on experience with software development and documentation.
• Familiarity with software deployment and project lifecycle management.
• Mandatory experience with Salesforce Loyalty Cloud (Salesforce Loyalty Management), including implementation, configuration, and support of loyalty programs.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities, with a talent for client-facing interaction.
• Ability to translate complex technical information into understandable terms for non-technical clients.
• Strong organizational skills with the ability to manage multiple clients or projects simultaneously.