Senior Product Manager

• Object Technology Solutions, Inc(OTSI) has an immediate opening for a Senior Product Manager
• Senior Product Manager (Cary, NC - Onsite)
• Other Location is Overland Park - Onsite

MAJOR RESPONSIBILITES

• •This role serves as a strategic Senior Product
• Manager accountable for the ServiceNow portfolio product management functions
• within D&IT Business Systems. The Senior Product Manager owns and
• continuously improves product management discipline across the ServiceNow
• portfolio and is Accountable (A of RACI) for portfolio process, intake
• discipline, prioritization framework, release management governance, roadmap
• clarity, stakeholder management, value visibility and executive decision
• readiness.
• •The ideal candidate is a strong product
• management practitioner who can operate across multiple ServiceNow domains,
• bring clarity to ambiguous needs, translate strategy into executable work. The
• candidate will lead the adoption of D&IT’s Digital Product Operating Model
• (DPOM) ways of working, ensuring that application investments are intentionally
• selected, objectively prioritized, architecturally sound, and continuously
• measured to deliver enduring business value, not one-off project outputs.

SKILLS AND ABILITIES REQUIRED

• •Own the ServiceNow portfolio product management
• discipline, including intake, prioritization, roadmap governance, release
• management guardrails, stakeholder rhythm, and executive visibility.
• •Define standards for roadmap management,
• backlog health, prioritization, intake readiness, user story quality, value
• measurement, release readiness, and stakeholder decision-making.
• •Introduce practical product management tools,
• templates, and routines aligned to D&IT Product Management ways of working.
• •Partner with D&IT Product Management
• leadership for mentorship, coaching, and practice alignment.
• •Delegate and guide tactical product execution
• to Product Owner while remaining Accountable for the portfolio-level process
• and decision framework.
• •Accountable for roadmap alignment to the
• ServiceNow platform strategy, governance model, Digital Product Operating Model
• principles, and measurable business outcomes
• •Own the portfolio prioritization model and
• backlog governance standards while the Product Owner remains Responsible for
• day-to-day backlog grooming and readiness.
• •Partner with Product Leads to ensure backlog
• items are clear, actionable, and aligned to business value, risk, platform
• health, and strategic priorities.
• •Set Definition of Ready expectations for
• refinement, including business need, value statement, acceptance criteria,
• dependencies, risk, UX impact, release consideration, and measurable outcome.

•

QUALIFICATIONS AND EXPERIENCE

• •12+ years of product management, product
• ownership, business analysis, or enterprise platform experience.
• •Experience managing or supporting complex
• technology product portfolios.
• •Strong understanding of product management
• practices, including roadmap development, backlog management, prioritization,
• user story writing, and stakeholder alignment.
• •Demonstrated ability to translate ambiguous
• business needs into structured, actionable requirements.
• •Experience working in Agile, hybrid Agile, or
• scaled delivery environments.
• •Strong facilitation skills with the ability to
• align business, technical, and delivery stakeholders.
• •Ability to operate in a matrixed environment
• without direct authority.
• •Strong written communication skills, including
• executive-ready summaries, decision documentation, and product materials.
• •Demonstrated ability to manage competing
• priorities across multiple workstreams.
• •Experience serving as Accountable product
• manager for portfolio process, prioritization, release governance, roadmap
• trade-offs, stakeholder alignment, and executive decision readiness.
• •Experience with ServiceNow or another
• enterprise workflow platform.
• •Experience supporting ITSM, ITAM, SPM, SecOps,
• IRM, ITOM, Employee Experience, or enterprise service management capabilities.
• •Familiarity with Product Operating Model
• practices.
• •Experience helping establish product management
• discipline in a maturing platform or transformation environment.
• •Experience with value-based prioritization, KPI
• development, and product performance reporting.
• •ServiceNow CSA, Product Owner, Agile, Scrum, or
• product management certification preferred but not required.
• •Experience applying portfolio rationalization,
• technical debt, release governance, and measurable outcome practices in an
• enterprise platform environment.
• •Bachelor's Degree (in Business, Engineering,
• Technology, Computer Science or related field), preferred or equivalent
• experience.

About us

• OTSI is a global technology
• partner providing enterprise IT consulting, digital solutions, and managed
• services. We help organizations modernize complex technology landscapes,
• harness the power of data, and build scalable AI-led ecosystems to accelerate innovation
• and business growth. With over 26 years of experience, we consistently turn
• complex challenges into success stories through our strong technical
• capabilities and deep industry knowledge. Our global team of 1,800+
• professionals, spread across 6 countries, delivers cutting-edge solutions for
• customers across Banking, Financial Services, Insurance, Transportation &
• Logistics, Energy & Utilities, Healthcare & Life Sciences, Government,
• Hi-Tech, Telecom & Media, Manufacturing, and more.

Our focused technology

areas:

• AI/ML (Agentic AI Solutions, GenAI/LLMs, Natural Language Processing,

Intelligent Processing, Physical Intelligence)

• Data & Analytics (Data Architecture, Data Engineering, Data

Migration, Data Modernization, Big Data, Analytics and BI)

• Cloud (Cloud Computing, Cloud Migration, Cloud-Native Architecture,

Hybrid and Multi-Cloud)

• Digital Engineering (Application Modernization, Product Engineering,

Platform Engineering, DevSecOps)

• Quality Engineering (Manual Testing, Nonfunctional testing, Test

Automation, Digital Testing)

• Enterprise Platforms (SAP, Microsoft, Oracle, etc.)

Our focused industries and

target segments:

Banking, Financial Services, & Insurance

·

Manufacturing, Transportation, & Logistics

·

Energy & Utilities

·

Telecom & Media

·

Healthcare & Lifesciences

·

Government & Public Sector (FED, SLED, & Partners)

·

Hi-Tech