Raqmiyat Technology/Software

System Engineer (OpenText / Micro Focus)

Dubai, United Arab Emirates In person Full-time

Job Summary

  • We are seeking an experienced Senior OpenText (Micro
  • Focus) Consultant with extensive expertise in Enterprise Management
  • Solutions (EMS), IT Operations Management, and Infrastructure Monitoring. The
  • ideal candidate will be responsible for designing, implementing, integrating,
  • and supporting OpenText/Micro Focus solutions across enterprise environments
  • while driving operational excellence and digital transformation initiatives.

Key Responsibilities

  • Design,
  • implement, and maintain OpenText/Micro Focus Enterprise Management
  • solutions.

Manage

and support monitoring platforms including:

Network

Node Manager i (NNMi)

Operations

Operations

Data Lake (OPTIC DL)

UCMDB

Conduct

requirement gathering, solution design, deployment, and upgrades of

enterprise monitoring solutions.

Integrate

OpenText/Micro Focus tools with third-party applications, ITSM platforms,

and cloud environments.

Develop

dashboards, reports, and data visualization solutions using BVD and Optic

Data Lake.

Configure

monitoring policies, agents, smart plug-ins, and automation workflows.

Perform

root cause analysis, troubleshooting, and performance optimization of

enterprise monitoring environments.

Support

migration and modernization initiatives involving legacy and distributed

platforms.

Develop

custom monitoring solutions using scripting and automation technologies.

Collaborate

with infrastructure, application, cloud, and security teams to deliver

integrated solutions.

Provide

technical leadership, mentoring, and best-practice guidance to internal

teams and customers.

Participate

in solution architecture discussions, technical workshops, and customer

presentations.

Support

pre-sales activities including technical demonstrations, solution design,

and RFP responses.

Requirements

OpenText / Micro Focus Technologies

Operations

Bridge Manager (OBM/OMi)

SiteScope

Operations

Bridge Reporter (OBR)

Business

Value Dashboard (BVD)

Operations

Orchestration (OO)

Network

Node Manager i (NNMi)

Universal

CMDB (UCMDB)

Optic

Data Lake

Cloud

Optimizer

Operations Manager (OMW/OMU)

Monitoring & IT Operations

Infrastructure

Application

Monitoring

Event

Incident

Management

Problem

Management

SLA

Management

Service

Operations

Integration & Automation

Third-party

tool integration

ITSM

integration (e.g., ServiceNow)

Automation

workflows

Scripting

(Perl, VBScript)

API-based

integrations

Databases

Microsoft

SQL Server

Oracle

Database

Operating Systems

Windows

Server

Linux/Unix

Cloud & Modernization

Azure

AWS

Hybrid

Cloud Monitoring

Legacy

System Modernization

Preferred Qualifications

Bachelor's

Degree in Computer Science, Information Technology, or related field.

HP

OMW / OpenText Certifications preferred.

Experience

in Aviation, Government, Utilities, Telecom, or Enterprise environments.

Strong

stakeholder management and client-facing experience.

Soft Skills

Strong

communication and presentation skills

Analytical

and problem-solving mindset

Team

leadership and mentoring capabilities

Customer-focused

approach

Ability

to work in a fast-paced enterprise environment

Job description provided by Raqmiyat.
View the original posting