Location: PA - Philadelphia, 1701 John F Kennedy Blvd
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
The Senior Director, Communications Operations & AI Enablement will serve as a strategic and operational partner to the Chief Communications Officer and the enablement team, strengthening how the department plans, executes, and
delivers measurable results through the use of AI tools and platforms. This role is built for an executor — someone who moves quickly, manages multiple priorities, and translates ideas and strategy into action. Bringing strong operational expertise and a bias to action, this individual will integrate advanced AI technology into daily operations and drive the thoughtful implementation and adoption of AI-enabled tools and emerging platforms to strengthen communications performance and impact. Given this role is part of the communications department, excellent verbal and written
communications skills are a must.
Responsibilities
- Partner with the CCO and leadership team to track progress, refine workflows, and accelerate execution
- Translate new ideas and ways of working into clear, actionable plans that can be adopted across the department
- Strengthen the use of technology to improve cross-functional coordination across corporate, field, internal, and
- external teams
- Identify and adopt new technology that increases speed, coordination, and proactive storytelling
- Integrate advanced and AI-enabled tools into daily communications workflows
- Pilot and scale new technologies as needed to improve execution, precision, and efficiency
- Ensure tool adoption through practical training, documentation, and hands-on support
- Advance the “create once, distribute many” model to increase scale and impact
- Support executive materials, staff meetings, and priority cross-team initiatives as needed
Job description provided by Comcast.
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