Human Resources Coordinator

ABOUT COMMONPOINT

Commonpoint is a community-centered nonprofit dedicated to sustaining and enhancing the quality of life for individuals and families of all ages and abilities across New York City. With deep roots in Queens, Commonpoint now has a footprint in every borough, reflecting its commitment to meeting communities where they are.

Each year, they serve more than 125,000 community members across more than 95 locations. Their programs reach diverse and neurodiverse populations with comprehensive, inclusive services that move individuals from crisis to stability and toward empowered living.

Through education, workforce development, health and mental health care, food access, and community-based supports, Commonpoint partners with residents to foster economic mobility, social connection, and long-term resilience. As we continue expanding our reach, including into the Bronx and the Crotona Park area, we remain committed to closing access gaps and creating equitable pathways to opportunity, ensuring every person is valued, supported, and equipped to thrive.

ABOUT THE ROLE

An individual hired as the Human Resources Coordinator will report directly to the VP of Human Resources. This dynamic individual will provide exceptional customer service while ensuring compliance for all staff. He/she will have the ability to establish positive, productive relationships with a broad range of constituencies including candidates for hire, agency staff and external governmental agency staff. He/she will have the ability to establish processes, maintain order and prioritize tasks or projects in a fast-paced, compliance oriented environment. He/She will recommend and process improvements, innovative solutions, and/or policy changes to enhance HR effectiveness.

Primary duties include

Develop and maintain knowledge of pertinent federal and state regulations, compliance requirements associated with Verify - USCIS (I9 forms) as well as DOH, DCJS, DOE, DOI, DYCD, OMH and OPWDD.

Assist with clearing process associated with fingerprinting, national and NYS criminal background, NYS-OCFS, NYS-SOR, Pennsylvania Report of Criminal History (PSP) FBI Fingerprinting based on (PSP) and Child Abuse History Clearance from Pennsylvania Department of Human Services.

Administer health and welfare plans, including enrollments, changes and terminations.

Assist with processing changes; rate changes, terminations, allocation changes, address, direct deposit, etc.,

Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.

Perform customer service functions by; answering employee requests/questions and responding to request from outside vendors.

Participate in the new hire process by administering orientation, entering new hires into ADP, file maintenance, etc.

Manage Job Postings.

Manage HR Communications (e.g. how to’s digital and print).

Facilitate: Meet and Greet w/CEO, HR Taskforce Events, Employee File Audit.

Reconcile Health and Wellness Plans.

Reconcile Unemployment Insurance.

Assist with processing changes; rate changes, terminations, allocation changes, etc.,

NYS Disability and/or NYS/PA Workers’ compensation - Investigate and report time and leave issues or complaints pertaining to claims.

Maintain confidentiality of information. Take steps to ensure documents, files and information are kept secure and employee related information is not shared outside of a “business need” context.”

Maintain HR Bulletin Boards and ensure all facilities have current compliance posters.

Troubleshoot inquires…must be resourceful.

Assist in providing auditors with required documentation.

Ability to travel to multiple sites within the agency.

Other tasks appropriate to Commonpoint as assigned.

The candidate must have the ability to navigate through relationships with C-Suite Staff. Must be organized, self-starter, resourceful. Demonstrate professionalism and high level of confidentiality with the ability to handle such discreetly. Must have excellent follow up skills and attention to detail. Ability to supervise staff and delegate tasks. Comfortable in a fast paced environment.

ROLE RESPONSIBILITIES

• General tasks of all Commonpoint Staff
• Promote and implement the Core Values of the Agency.
• Participation in all staff meetings and staff training seminars.
• Participation in agency-wide programs and program committees, as assigned.
• Support the mission of Commonpoint.

QUALIFICATIONS & KEY ATTRIBUTES

• Non Profit Experience helpful.
• Bachelor’s degree preferred.
• Minimum of 5 years Human Resources experience.
• Payroll Experience Helpful.
• Proficiency in Microsoft Word, Excel, and Google Suite/ Google Docs.
• Knowledge of ADP WorkForce Now and Workday preferred.
• Must observe complete confidentiality regarding personal employee and client information.
• Exceptional organization skills, with a knack for juggling multiple priorities and a strong attention to detail.
• The ability to stay focused while handling repetitive tasks.
• Excellent oral and written communication.
• Must be detail-oriented and able to work independently, accurately and meet deadlines.

COMPENSATION & BENEFITS

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition. Current benefits include:

Tiered health, dental, and vision insurance options.

Pension plan and 403(b) retirement savings opportunities.

Generous paid time off and family-supportive policies.

Professional development and education support to foster career growth.

Recognition and appreciation programs for exemplary performance.

Employee discounts on programs and services.

Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.

Long-service severance upon retirement.

TO APPLY

• Interested candidates are asked to apply online at our company website (https://www.commonpoint.org/careers) by submitting a resume and cover letter (applications including a cover letter, preferred) as a single pdf.
• Due to the high volume of applicants, only qualified candidates will be contacted.
• To see all job openings at Commonpoint, please visit https://www.commonpoint.org/careers
• To learn more about Commonpoint, please visit https://www.commonpoint.org/about.

Commonpoint - Community Happens Here

• https://www.commonpoint.org.
• Job Posting Date - Thursday, September 22, 2026.
• Deadline to Apply - Monday, November 23, 2026.
• Commonpoint reserves the right to revise or change job duties as the need arises.