*Contingent upon Award
Position Overview
The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Key Responsibilities
Infrastructure Administration
- Administer Windows Server environments (on-premises and cloud)
- Manage Active Directory, Group Policy, DNS, and DHCP
- Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
- Maintain system performance, availability, and configuration
Patch Management & Vulnerability Remediation
- Execute structured patching for servers and core systems
- Coordinate with leadership on scheduling and system impact
- Support vulnerability remediation aligned to security priorities
- Validate patches prior to deployment
- Track patch compliance and status
Security & Compliance Support
- Implement security controls defined by the Information Security Office
- Support identity and access management practices, including MFA
- Assist with system hardening, logging, and monitoring integrations
- Provide support for audits and compliance activities
Monitoring & Incident Response
- Monitor systems and respond to alerts and operational issues
- Provide Tier 2/3 support for infrastructure incidents
- Participate in incident response and escalation processes
- Contribute to root cause analysis and service improvements
Backup & Disaster Recovery
- Administer backup and recovery solutions
- Perform and validate backup and restore testing
- Support recovery objectives (RTO/RPO)
Change Management & Operations
- Follow defined change management processes
- Execute infrastructure changes in a controlled manner
- Participate in CAB or similar governance processes
Cross-Team Collaboration
- Partner with Network Engineering on infrastructure dependencies
- Coordinate with End User Services on user-impacting changes
- Support Application/Data teams on system integrations
- Communicate system status, risks, and issues to leadership
Required Qualifications
Experience administering Windows Server environments
- Strong knowledge of Active Directory and Group Policy
- Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
- Experience with patch management and system maintenance
- Familiarity with backup and recovery solutions
Basic understanding of networking concepts
Skill
Required / Desired
Experience
Windows Server Administration
Active Directory Administration
Required
5 Years
Group Policy Management
Required
3 Years
DNS and DHCP Administration
Required
3 Years
Microsoft 365 Administration
Required
3 Years
Entra ID (Azure AD) Administration
Required
Server Patch Management
Required
3 Years
System Monitoring & Alert Response
Required
3 Years
Backup & Recovery Administration
Required
3 Years
Virtualization (VMware and/or Hyper-V)
Required
3 Years
File & Print Services
Required
2 Years
PowerShell Scripting
Required
2 Years
Operating System Troubleshooting
Required
5 Years
Change Management Participation
Required
2 Years
Incident Response Support
Required
2 Years
Root Cause Analysis Participation
Required
2 Years
Documentation Maintenance
Required
2 Years
Maintenance Window Execution
Required
2 Years
Ticket/Work Management Systems
Required
3 Years
MFA Administration/Support
Required
2 Years
System Hardening Practices
Required
2 Years
Vulnerability Remediation Execution
Required
2 Years
Access Control Management
Required
2 Years
Security Policy Adherence
Required
2 Years
NIST/Security Framework Exposure
Required
2 Years
Communication & Collaboration
Required
3 Years
Operational Prioritization
Required
3 Years
Structured/Process-Oriented Work
Required
3 Years
Working in Team-Based IT Operations
Required
3 Years
Preferred Qualifications
Experience in government or regulated environments
Experience with hybrid infrastructure (on-premises and Azure)
Familiarity with NIST or similar frameworks
Experience with virtualization (VMware or Hyper-V)
- Exposure to monitoring, SIEM, or endpoint management tools
- Knowledge, Skills, and Abilities
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple operational tasks and priorities
- Effective communication and teamwork across technical groups
- Ability to follow structured processes and governance standards
- Focus on system reliability, security, and continuous improvement
Working Conditions
Office-based environment
Occasional after-hours support for maintenance or incidents
Limited travel between office locations may be required
This role supports core Infrastructure & Operations functions and contributes to the agency’s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.
Job description provided by Commonwealth of Virginia.
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