Location: CAN Oshawa
We’re Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
Position Summary
As an HR Leader at our Oshawa, Ontario site, you will play a key role in shaping an engaging, high-performing culture for our game-changers. This onsite role is ideal for a self-motivated, relationship-driven HR professional who thrives in a fast-paced environment and brings strong critical thinking, a tech-focused mindset, and a passion for supporting people and business outcomes.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
Lead, design, evaluate, analyze, and implement Human Resources activities, including employee engagement and relations, compensation and benefits, talent and performance management, to support short-term business strategy.
Serve as a trusted advisor to management through strong cross-departmental partnerships on team member performance, management practices, HR policies, talent management, and compensation.
Lead a team in responding to complex employee concerns and partner with appropriate stakeholders as needed, including managing escalated or highly sensitive issues.
Guide the team in interpreting HR policies, best practices, resources, and tools to deliver innovative, proactive Human Resources solutions aligned to organizational strategies.
Facilitate HR learning sessions on topics such as performance management, HR policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation.
Present HR training programs to leadership teams as needed.
Direct the team in analyzing key Human Resources metrics, consulting with management, providing recommendations, and developing clear visuals to communicate findings.
Conduct workplace investigations and prepare documentation requirements for labor-related cases, with a focus on issue resolution within the assigned region.
Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology.
Maintain and apply knowledge of progressive Human Resources practices, evaluate programs against trends and advancements, and recommend improvements to address business needs.
Communicate and reinforce Concentrix values, philosophies, and Leadership Behaviors to support a high-performing organization.
Job description provided by Concentrix.
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