Creative Operations Manager & Sr. Designer

The Project Manager & Sr. Designer role combines advanced graphic design expertise with project management responsibilities to ensure creative initiatives are delivered on time, within scope, on brand and aligned with business objectives.

This position serves as both an operational lead andsenior creative contributor for the Creative Media team, overseeing project intake and prioritization, resource planning, freelance engagements, production logistics, asset management, and creative workflows. The individual will partner closely with internal stakeholders across the enterprise, external vendors, photographers, videographers, and freelancers to scope, resource, track and deliver high-quality creative solutions that support Constellation's strategic priorities.

This role requires the ability to translate complex business objectives into compelling visual communications while managing multiple projects simultaneously across departments, locations, and business units.

This position reports to the Senior Manager, Creative Media.

This position will utilize Lytho and other project management platforms to prioritize, manage, and track creative requests and deliverables across the enterprise. This individual will be able to track and provide metrics on team output and performance to leadership.

Primary Duties and Accountabilities

Serve as project manager for creative initiatives from intake through delivery. Evaluate incoming requests and work with stakeholders to set project scopes, timelines, and needed resources. Manage scheduling of vendor partners and agency deliverables to ensure that creative needs are met. Oversee schedule and staffing of Constellation’s Baltimore Studio. Facilitate project kickoffs, stakeholder meetings, develop timelines, maintain calendars & ensure deliverables are well organized on Creative Media’s cloud platforms.

Assist with invoice processing and billing. Identify project risks and be proactive about resolving issues.

Provide support on graphic design projects, and ensure a cohesive visual identity that is consistent with Constellation brand guidelines. Provide creative guidance and collaborate with cross-functional teams to help achieve their communication goals.

Work with the brand team on evolution of brand guidelines and storage of shared assets. Utilize strategic thinking and problem-solving to communicate organizational objectives.

Maintain proficiency and leverage appropriate tools and platforms for optimal design/creation. Primary technical skills include: Adobe Creative Suite, Lytho Workflow, Photoshop, Illustrator, InDesign

Oversee vendor engagements as appropriate to ensure file sharing, timeline management, project flow, and budget tracking.

Contribute to a collaborative and innovative team culture. Work closely across all stakeholder groups to understand vision and offer creative guidance for graphic design initiatives. Keep abreast of sector trends and integrate fresh, inventive techniques with emerging technologies.

Contribute creative expertise to showcase Constellation’s products, services, and key initiatives.

Maintain compliance with brand standards and visual representations of the business. Build relationships and exert influence over crucial partners.

Assist the Brand team's objectives and requirements, which entails covering for colleagues on FMLA, aiding with business continuity during staffing changes until new hires are recruited, helping to onboard newcomers and managers.

Minimum Qualifications

• Minimum of 8 years of demonstrated experience in project management, digital design, artistic design, and graphic layouts. Expertise with graphic design software including Adobe Creative Suite, Photoshop, Illustrator, and InDesign.
• In-depth knowledge of and passion for design, communications, marketing and branding. Strong design skills for print, web, multimedia and email.
• Demonstrated ability to interpret and translate complex storytelling objectives into clear, creative design. Experience and skill in applying existing brand standards to new design projects.
• At least 8 years of experience managing client relationships, communicating effectively in a group, and a self-starter.
• Ability to thrive in a collaborative environment and to manage multiple projects within tight deadlines. Superior time management skills.
• Excellent interpersonal, verbal and written communication skills with all levels of corporate management.
• Solid computer background/experience, including Microsoft Office Applications
• Familiarity with SharePoint, SFTP clients, asset management and project management applications.

Preferred Qualifications

• Bachelor’s Degree in Graphic Design or a related discipline.
• 4-year degree and 8-10 years’ experience or 2-year degree and 13-15 years’ experience.
• Working knowledge of the energy industry and its complexity, to support the development of marketing communications materials.