CRM Salesforce Administrator - Chennai

Location: Chennai - Cross Border

Your role

What you'll be doing

What We Need

Corpay Inc. is seeking a Salesforce CRM Administrator to join our team supporting our Corpay Cross Border division. In this role, the Salesforce CRM Administrator will have strong expertise and skill to manage, enhance and support our CRM Application. The ideal candidate will be responsible for handling user queries, owns and optimizes our Salesforce platform – a heavily automated and customized environment spanning Sales and Service cloud.

In this role, manage significant custom configuration, a body of existing legacy automation, and numerous critical integrations. You will collaborate closely with Technical and Business Teams ensuring the optimal performance and integrity of our Salesforce environment.

How We Work

As a Salesforce CRM Administrator, you will work in an onsite environment, reporting to our Chennai office location 5 days a week.

Corpay will set you up for success by providing

Assigned workspace in Chennai office location

Company-issued equipment

Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include

Administering and maintaining the Salesforce CRM platform, ensuring smooth day-to-day operations.

Designing, building, and optimizing Salesforce Flows and automation processes to improve operational efficiency and reduce manual effort.

Managing user accounts, create and update - profiles, validation rules, flows, process builders, reports and dashboards in Salesforce.

Troubleshooting and resolving Salesforce platform issues, working closely with stakeholders.

Performing data quality checks and data cleansing tasks to ensure accurate records.

Conducting appropriate analysis of existing Salesforce data to help identify patterns and aid in data quality improvements.

Monitoring Salesforce releases and apply new features to keep the system updated.

Providing recommendations for process improvements based on analysis of Salesforce data.

Supporting end users with troubleshooting, training, and documentation to drive adoption across departments.

The Salesforce Administrator is responsible for the administration of our CRM Salesforce Org. Salesforce is our primary system of records for sales and service process. As the Salesforce Administrator, you will configure, integrate, administer, train, and support end users on the Salesforce platform, with a primary focus on enhancing and maintaining the core Sales Cloud & Service Cloud functionality to support the company's sales processes and product workflows.

Minimum of 3 – 5 years of experience as Salesforce Developer.

Strong experience with Salesforce Sales and Service Cloud and its underlying data model, standard objects, and functional capabilities.

Experience in Salesforce platform customization and configuration, working with platform objects, fields and layouts.

Core Technical Expertise: Deep knowledge of the Salesforce data model, security architecture, and Flow Builder (including HTTP callouts and complex sub-flows).

Manage data quality through imports, exports, mass updates, data cleansing, and governance practices while ensuring compliance with organizational standards.

Stay current on Salesforce releases, features, and best practices to propose continuous system improvements.

Ability to make independent decisions and assist in developing creative solutions to support business strategies.

Strong problem-solving skills and attention to detail.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Working Hours

The ideal candidate will be primarily providing support during North American Business hours, starting from 5:00 PM to 2:00 AM ( + / - 1HR, with partial time in office and partial remote).

#CORPAY

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About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions.

If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.