Key Account Manager - Keyfuels

Location: Walsall - IVP

Your role

Corpay is looking to hire a Key Account Manager within our Fuel and Fleet Payments division. This position falls under our Keyfuels line of business and is a hybrid role.

You will be the trusted commercial partner to customers who rely on us to keep their fleets moving. You will protect and expand existing revenue, unlock new opportunities across the Corpay proposition, and help customers navigate the transition to lower-carbon mobility solutions.

Alongside your portfolio, you will pursue win-back opportunities and re-engage former customers to create new, recurring revenue. This is not a service role; it is an opportunity to shape customer strategy, influence decision-makers, and make a visible commercial difference.

How We Work

As a Key Account Manager, this is a hybrid role that combines office-based working, remote working, and regular planned travel to customer locations. Corpay will set you up for success by providing:

• Assigned workspace in Walsall, UK office
• Company-issued equipment
• Formal, hands-on training

What you'll be doing

Role Responsibilities

The responsibilities of the role will include

• Owning and developing strategic relationships with large, complex transport and logistics organizations while engaging confidently with senior stakeholders.
• Building account plans that protect revenue, improve retention, and identify clear routes to profitable volume and value growth.
• Leading purposeful customer meetings, business reviews, and presentations that connect customer priorities to practical, commercially compelling solutions.
• Using customer insight, performance data, and market knowledge to uncover cross-sell, upsell, and service-improvement opportunities.
• Supporting customers as they move from traditional fuels to alternative fueling and mobility solutions, bringing a pragmatic view of the opportunities and implications for their fleets.
• Supporting business growth through occasional warm-lead conversion and customer win-back opportunities alongside core account-management responsibilities.
• Working closely with internal commercial, operational, and product teams to ensure customers receive joined-up, high-quality support.

Qualifications & Skills

• Three or more years of experience in account management, Sales, telesales, or internal account management.
• A strong record in key or strategic account management, ideally with large or complex B2B customers.
• Commercial instinct and sales credibility, with the ability to identify an opportunity, build a persuasive case, and see it through to conversion.
• Self-motivation, a results-driven mindset, and the ability to work independently.
• Excellent communication, influencing, and presentation skills, including the ability to build trust with senior customer stakeholders.
• A proactive, outcome-focused approach and genuine enjoyment of developing long-term customer partnerships.
• Experience in payments, fuel cards, fleet, oil, energy, or mobility solutions is helpful.
• Experience working with transport and logistics customers or other operationally complex B2B environments is helpful.
• Experience supporting customers with fleet decarbonization or alternative fueling solutions is helpful.