Location: Hyderabad, Telangana
Business Unit
Cubic Transportation Systems
Company Details
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
Job Details
Job Summary
This position will provide central accountability and management of Incidents and Problems within Regional Services. This position is part of a Service Delivery team that will ensure all processes, procedures and policies are developed, documented and maintained for Service Delivery Management, as required under an ISO 20K operating model. This includes, but is not limited to, developing, implementing and refining a sound ITIL based practice around incident management, system defects rectification, problem management, service request delivery, service level management and change management.
Job description provided by Cubic.
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