Location: Chicago, Illinois, USA
Job Title
Job Description Summary
The Tenant Experience & COVE Engagement Manager is responsible for driving tenant engagement, communications, wellness initiatives, event programming, and digital community-building through the COVE platform across a portfolio of client locations. This role serves as the strategic owner of the tenant experience ecosystem, ensuring clients maximize the value of their workplace experience investments through impactful programming, communications, hospitality-driven initiatives, and data-informed engagement strategies.
Working remotely, this individual partners closely with onsite teams, property management, ownership groups, and clients to create meaningful experiences that increase participation, strengthen community, enhance tenant satisfaction, and support retention. The role acts as the primary administrator and subject matter expert for the COVE platform, leveraging technology to connect tenants with amenities, services, events, wellness programs, and workplace experiences.
Key Responsibilities
Job description provided by Cushman & Wakefield.
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