Location: Remote Client Site - USA - Flexible United States
Job Title
Job Description Summary
This role serves as a key resource for learning administration, Workday transactions, reporting, employee lifecycle processes, and day-to-day manager support while ensuring accuracy, compliance, and a positive employee experience.
CLASSIFICATION: Non-Exempt
ACCOUNTABILITIES
- Responsible for the administration and coordination of learning and development programs, including enrollment, scheduling, communications, attendance tracking, and completion reporting
- Maintain learning records, training assignments, and curricula within Workday Learning and other learning management systems
- Monitor and track required training completion and follow up with employees and managers regarding outstanding requirements
- Coordinate onboarding activities, including orientation scheduling, training assignments, and learning resources for new hires
- Perform regular audits of employee and training data to ensure accuracy and completeness
- Distribute standard and ad hoc reports within Workday and other reporting tools; provide accurate data to management upon request
- In partnership with HRBP, prepare recurring dashboards and reports related to training participation, compliance requirements, and workforce metrics
- Liaise with Payroll, Benefits, Talent Acquisition, and other internal COE partners to maintain accurate employee information and support People processes
- Respond to routine employee and manager inquiries related to learning programs, HR systems, onboarding activities, and established HR processes
- Support employee lifecycle activities including onboarding, internal transfers, promotions, and offboarding administration
- Coordinate administrative activities associated with performance review cycles and other People programs
- Develop and maintain process documentation, training materials, job aids, and standard operating procedures
- Maintain confidential department records, employee files, and documentation in accordance with internal company procedures
- Support compliance activities, audits, and reporting requirements
- Identify process improvement opportunities and communicate recommendations to HR leadership
- Act as back-up to other Human Resources team members as needed
MINIMUM REQUIREMENTS
- High School Diploma or GED equivalent
- 2+ years of professional or related experience with demonstrated ability to handle sensitive employee information
- Experience working within an HRIS environment; Workday experience preferred
- Experience supporting learning programs, HR operations, reporting, or administrative processes
- Or any similar combination of education and experience
- Organized, detail-oriented, and versatile
- Demonstrates critical thinking and sound judgment
- Effective interpersonal skills and problem-solving ability
- Strong verbal and written communication skills
- Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, and Outlook
- Proven record of excellent internal and external customer service
- Ability to work independently and demonstrate ownership of job tasks
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Job description provided by Cushman & Wakefield.
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