Product Manager / Senior Product Manager

Overview

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

We are seeking a Product Manager or Senior Product Manager, reporting to the Group Product Manager, to lead Business Intelligence reporting for the Cvent Supplier Network (CSN). CSN is the global marketplace that connects event planners with hotels and venues to source and book group business. Within CSN, our Group Pipeline Intel (GPI) product suite helps those hotels and venues understand, optimize, and grow their group business.

It is led by Business Intelligence, the reporting and analytics suppliers use to benchmark against their competitive set, understand demand, and win more group business, along with Planner Navigator, our prospecting tool that helps hotel sales teams find and engage the right planners, and Response Assistant, which enables faster responses to RFPs.

This role is for a data driven product manager who knows the hotel business, has shipped AI features, and has experience with reporting. You’ll own the Business Intelligence roadmap end to end and lead a dedicated development team: talking to hoteliers, defining what gets built and why, ensuring AI is a core pillar, and proving that it moves the numbers that matter. Level will be determined by experience.

In This Role, You Will

• Own and drive end-to-end execution across a dedicated development team for our hotel intelligence products, with a significant focus on AI-powered Business Intelligence reporting.
• Manage backlog prioritization, sprint planning, and delivery cadence.
• Champion the voice of the customer by gathering insights through interviews, support data, and usage analytics, translating findings into clear, actionable product decisions that balance short-term delivery with long-term product health.
• Define and communicate clear problem statements, success metrics, and acceptance criteria.
• Partner with Marketing, Sales, and Customer Success to drive successful go-to-market launches, ensuring teams are enabled and customer-facing messaging reflects product reality.
• Identify, track, and manage cross-team dependencies, proactively flagging risks and aligning with partner teams to keep delivery on track.
• Own product-level performance reporting, tracking key metrics, feature adoption, and outcomes, using data to inform iteration, prioritization, and stakeholder communication.
• Contribute to the broader Cvent Supplier Network portfolio strategy in collaboration with the Group Product Manager.
• Build strong working relationships with Engineering, Design, and QA to drive high-quality, on-time releases.
• Use AI fluently in your day-to-day PM work (research, synthesis, prototyping, analysis, and communication) and help define best practices for the team.

Here's What You Need

Here’s What You Need

Bachelor’s degree required.

7+ years of product management experience, ideally in B2B SaaS.

Solid understanding of agile software development life cycles, including requirements gathering, analysis and design, development tools and technologies, release and version control, testing methodologies, and deployment management.

Detail-oriented with a proactive mindset and strong self-motivation. A sense of urgency, ownership, and drive to accomplish goals.

A self-starter who takes initiative, works independently, and drives work forward with minimal direction, while knowing when to pull others in.

Excellent critical thinking and problem-solving skills.

Strong customer focus with an ability to align product development with business outcomes to maximize value for both the company and its clients.

Experience defining and building reporting, BI, or analytics products, ideally around group business, revenue management, or commercial performance. You’re comfortable with metrics definitions, data models, and data pipelines.

Experience shipping AI-powered product features from problem definition through launch and iteration, including working with LLMs, prompt design, and evaluating AI output quality.

Hands-on experience using AI tools as a core part of your day-to-day product management work.

A strong analytical mindset: you work comfortably with usage and performance data, define KPIs, and make evidence-based decisions. SQL or BI-tool proficiency is a plus.

Excellent written and verbal communication skills. You write recommendations that are direct, clear, and backed by reasoning, and you can align stakeholders at all levels.

A hotel technology and/or hospitality business background, such as group sales, revenue management, hotel commercial strategy, MICE, or a hospitality tech vendor. You understand how hotels evaluate, price, and win group business.

Familiarity with hospitality data and tools such as RMS, CRM/sales and catering systems, and market benchmarking data.

This role is ideal for a product manager who speaks fluent hotel, is energized by AI and data problems, and wants to own a product area that directly shapes how the hospitality industry wins group business.

This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

The estimated base salary range for new hires into this role is $110,000 - $150,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found here.

Physical Demands

We are not able to offer sponsorship for this position