*Analyst, Payroll Tax

Location: RI - Cumberland

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Payroll Tax Analyst is responsible for ensuring compliance with federal, state, and local payroll tax regulations across multiple jurisdictions. This role manages payroll tax account registrations, tax notice resolution, unemployment tax rates, multi-state tax reporting, W-2 corrections, and payroll tax research. The position partners closely with Payroll, third-party tax vendors, government agencies, and employees to ensure accurate tax withholding, reporting, and compliance while supporting process improvements and delivering exceptional customer service.

Required Qualifications

• Advanced analytical, problem solving and decision-making skills
• State Audit handling experience
• Workday knowledge including year-end and W-2
• Advanced Excel skills
• 2-5 years of experience in payroll tax, payroll operations, accounting, or a related field.
• Experience with multi-state payroll tax regulations, tax notice resolution, and payroll tax reporting preferred.
• Experience working with payroll systems such as Workday and third-party payroll tax vendors is highly desirable.

Experience with ADP SmartCompliance

Preferred Qualifications

• Monitor compliance with federal and state payroll tax laws
• Register for State SUI and/or withholding tax accounts for new locations, FEINS, as needed.
• Retrieve account numbers – State and Local – for existing companies.
• Maintain unemployment tax rates and communicate changes to third-party tax vendor.
• Partner with the Payroll team to ensure federal W4, state and local taxes are set up correctly for employees, particularly for employees who live and work in different states.
• Create and run reports in Workday to support research resolution, state audits, and/or other requested information, as needed.
• Research on W-2 correction inquiries, provide resolution and coordinate W-2c preparation with third party vendor.
• Provide excellent customer service in researching and responding to payroll tax-related inquiries from employees, agencies, and other stakeholders.
• Analyze multi-state payroll tax data and perform calculations, and ensures that payroll information is reported to federal, state and local agencies as may be required.
• Facilitate timely resolutions of tax notices, in coordination with third-party tax vendor, to avoid penalties and interest.
• Contributes to integrating new payroll tax processes that aim to streamline workflow and improve operational efficiency.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making skills with the ability to identify issues, conduct research, and implement effective solutions.
• Strong written and verbal communication skills with a commitment to providing exceptional customer service to employees and stakeholders.
• Perform on-site functions including, but not limited to, physical mail sorting, checks pick-up, POA/TPA/Document signature.
• Perform other duties as assigned to support the payroll and tax functions.

Education

• Bachelor's degree in Accounting, Finance, Business Administration, Human Resources, or a related field preferred.
• Equivalent combination of education and relevant payroll tax experience will be considered.
• FPC or CPP designation or progress toward certification is a plus.
• Continuing education or training in payroll, payroll tax compliance, multi-state taxation, or related disciplines is preferred.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is

$43,888.00 - $93,574.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 10/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.