CVS Health Retail & E-commerce

Senior Manager, Strategic Planning and Enablement

Hartford, CT Hybrid Full-time

Location: CT - Hartford

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Senior Manager, Strategic Planning & Enablement strengthens how the Marketing Engagement & Loyalty (ME&L) organization plans, operates, communicates and delivers against its priorities. Working across ME&L and with key partners, this individual will orchestrate organizational planning, enable executive readiness, improve colleague engagement and impact storytelling.

The ideal candidate combines strategic perspective and sound business judgment with operating discipline and strong communication skills. They create clarity from complexity, anticipate needs, connect priorities and translate information into clear plans, recommendations and compelling communications.

Key Responsibilities

Planning & Organizational Effectiveness

  • Translate priorities into coordinated plans and operating rhythms that strengthen alignment, visibility, ownership and follow-through.
  • Assess portfolio health, surface risks and dependencies, and provide leadership with actionable insights and recommendations.
  • Maintain a holistic, forward-looking view of cross-team priorities and leadership commitments, coordinating timelines, owners, inputs and logistics to ensure teams are prepared and deliverables stay on track.

Impact Storytelling

Synthesize strategies, performance information and cross-functional input into concise narratives and recommendations tied to business priorities.

Organizational Engagement & Enablement

Develop an integrated team engagement plan that strengthens colleague connection, collaboration and understanding of business priorities.

Define the purpose and outcomes for organizational forums and create communications that connect priorities and accomplishments to business outcomes.

Required Qualifications

  • 7+ years of relevant experience in strategic planning, business operations, marketing, organizational effectiveness, communications, program leadership or related fields.
  • Highly organized, with experience bringing structure and operating discipline to complex portfolios or initiatives while anticipating needs, managing competing priorities and driving follow-through.
  • Strong executive communication and storytelling skills, with the ability to synthesize complex information into clear plans, recommendations and audience-appropriate communications.
  • Demonstrated ability to lead cross-functional work, build alignment without direct authority and balance strategic thinking with hands-on execution.
  • Strong business judgment and problem-solving skills
  • Advanced proficiency in Microsoft PowerPoint and Excel.
  • Demonstrated ability to apply approved AI tools to synthesize information, strengthen planning and communications, and improve day-to-day productivity, with sound judgment and adherence to responsible-use requirements.

Preferred Qualifications

  • Experience working with senior leaders in a complex, matrixed organization.
  • Experience in marketing, health care, insurance or another regulated industry.
  • Experience connecting portfolio planning, organizational engagement or executive communications to business outcomes; high initiative and comfort with ambiguity.

Education

Bachelor’s degree preferred, or equivalent combination of education, specialized training and relevant professional experience.

Pay Range

The typical pay range for this role is

$82,940.00 - $199,144.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/10/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job description provided by CVS Health.
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