National Account Manager - ecomm

About The Job

Introduction & Job Detail

Deliver the E-Commerce plan for profitable growth and excellent execution through ASDA, Morrisons & Boots. Developing and nurturing key contacts as well as leading internal cross-functional teams to help create and deliver the company strategy.

Role Details

Customer Performance

Ownership & delivery of profitable growth for both Danone and the customers through agreed Joint Business & media plans

Delivery of yearly internal annual, quarterly and monthly customer targets (RSV Sales, Profit and Market Share)

Stakeholder relationships

• Deliver clarity of online sale performance tracking and ROI assessment of media plans
• Build and deliver annual customer plans in partnership with Account teams
• Own and develop Danone’s ecommerce networks to be customer strategic partners
• Influencing and collaborating with Danone Digital shelf and Retail Activation team to ensure content and media creatives are relevant for the channel

Customer Management

• Management of key external relationships to ensure maximum value delivered to Danone from investment
• Lead the building and execution of our customer specific plans for ASDA, Morrisons & Boots
• Relationship management of retail eCommerce teams
• Ensure we are the ‘supplier of choice’ by understanding best in class ways of working and consistently delivering category lead insight

Retail Execution

• Managing our external media agency to execute the Digital Commerce media strategy
• Monitoring, delivery and execution of PICOS and taxonomy improvements
• Performance Reporting across RSV, NS, MS & Participation Rate

Leadership Expectations

• Thinks beyond scope before making decisions that can impact others.
• Able to work autonomously to find solutions to challenges
• Able to build their network and can engage others through clear communication
• Functional capabilities
• Good commercial acumen with clear examples of strong P&L management
• Ability to deliver a demand led JBP including ROI measurement
• Ability to use questioning and listening to gain true needs of customer
• Ideally an understanding of Digital and eCommerce platforms
• Please note that the salary on offer here is between £50,000 - £60,000 + bonus & benefits

About Us

• At Danone UK & Ireland, we are committed to delivering better health through better nutrition for millions of consumers and patients in our communities.
• We have a range of flexible benefits and excellent rewards, click here to find out more: https://careers.danone.com/uki/en/Why-Danone/our-learning---rewards.html
• Diversity, Equity, and Inclusion (DEI) is deeply embedded in Danone's DNA, representing our core values and beliefs. We embrace diversity as a driving force for positive change, nurturing an inclusive workplace where every individual is valued.
• The closing date for applications is 09/11/26, you will therefore hear about your application after this date