Sr Analyst, Business Systems

The Opportunity

Join a fast-growing organization that is making significant investments in modern technology and digital capabilities. You'll work closely with engaged business partners and a highly collaborative technology team to deliver impactful solutions using Guidewire and related platforms. This role offers opportunities to contribute to ClaimCenter enhancements, integrations, and larger transformation initiatives, while working with a talented team that values innovation, continuous learning, and career development.

What to Expect

• Provide estimation of delivery work necessary to realize requirements through development lifecycle
• Elicit, analyze, specify and communicate functional and non-functional business, system and implementation requirements
• Write concise User Stories which include precise acceptance Criteria, accurate Specifications by Example and testable Functional Scenarios
• Facilitate meetings / working sessions with stakeholders to document, review and approve requirements
• Ensure the requirements are unambiguous and understandable by both business users and solution delivery teams
• Validate the correctness of delivered requirements in advance of the active business owner reviewing completed work
• Assist the testing team in defining testing scenarios (including data, acceptance criteria, rules, etc.) for each requirement that is going to be delivered during an iteration
• Collaborate with Product Owner and Delivery Team to define and deliver the project vision
• Collaborate with the Scrum Master/Project Manager and the team to develop and maintain the project Kanban/Product backlog, and develop the Iteration/Sprint Plan and Release plan
• Facilitate meetings (e.g., Stand-ups, Retrospectives, Acceptance Review, etc.), as required
• Supports the identification and resolution of Risks / Issues / Blockers in collaboration with the project team
• Collaborate with Product Owner, Technical Lead, and Test Analyst on maintenance projects to identify sets of cohesive problems (improvement themes) for development

Perform Root Cause Analysis

What you Bring

• Strong written and verbal communication skills, presentation and facilitation skills
• Ability to influence and effectively negotiate with stakeholders
• Analytical skills to visualize, articulate, and solve problems and concepts
• Post-secondary education or equivalent industry experience
• 5+ years’ experience as a Business Systems Analyst or Business Analyst

Experience in P&C insurance

• Strong experience with policy administration systems. Experience with Guidewire PolicyCenter is strongly preferred.
• Strong Interpersonal, communication and collaboration skills – confidence and ability to work with internal team and external vendor partners seamlessly
• Agile background – stories, elaboration, requirement methods

Jira/Confluence

• Experience with the following systems is considered an asset: Guidewire ClaimCenter, Guidewire BillingCenter
• Business analysis, Lean Six Sigma, Agile certifications are considered an asset: CCBA, IIBA-ACC, Lean SIx Sigma Yellow Belt or higher, CSM, CSPO
• Proficiency with Microsoft Visio
• Skills in data analysis with MS Excel or other analysis tools
• Salary Range: $92,000-$142,000