Senior Sales Operations Specialist

Location: DGS India - Bengaluru - Manyata N1 Block

We are a global consulting powerhouse managing a massive portfolio of world-class Fortune 500 brands. As we scale our Canadian operations, we’re looking for a Senior Sales Operations Specialist in India to act as the strategic engine behind our North American accounts.

The Role

You aren’t just “admin.” You are the early-warning system for a significant portion of our business, and you’ll lead by example. You’ll own the Google Marketing Platform (GMP) renewal process, make sure the data in our pipeline systems (and Google’s) is accurate, and manage a direct report while you’re at it. You’ll work closely with our Operations, Client Services and Client Success teams, and you’ll always be four months ahead of the game.

What You’ll Do

The Renewal Radar: You’ll oversee new business and renewal processes for all GMP products. Documentation and pricing tools are ready four months before renewal dates, and you track every renewal and communicate proactively so nothing sneaks up on us.

The Pipeline Guardian: You’ll manage an 18-month rolling pipeline in Salesforce. Opportunities, proposal line items, and supporting documentation stay accurate, and license trackers and Salesforce records stay current.

The Paperwork Pro: You’ll create and submit GMP Purchase Orders to Google and review opportunities and contracts before final sale. You’re comfortable interpreting legal language, and every detail is crisp.

The Team Lead: You’ll manage one direct report, setting priorities, guiding their work, and helping them grow, so the renewal engine runs smoothly even when it’s busy.

The Strategic Partner: You’ll assist the Sales Operations Manager with GMP renewal contracts and support Client Services and Client Success teams with renewal information and with GMP, Salesforce, and sales operations processes. You’ll also drive process improvement, reporting, and analytics initiatives.

The Automation Architect: You’ll work hand in hand with our executive sponsor to design and build automated processes, turning repetitive manual work into streamlined systems that scale.

Who You Are

• Detail-Obsessed & Deadline-Driven: You’ve got 4-5 years in Sales Operations, Revenue Operations, or a related field, and you treat accuracy and timeliness as non-negotiable.
• A Leader Who Develops Others: You’re ready to coach and manage a teammate while still doing the work yourself.
• Tool-Fluent: You’re proficient in Salesforce CRM, advanced in Excel and reporting, and strong with Microsoft Office, Google Docs, Adobe Sign, and GMP.
• A Communication Powerhouse: Your written and spoken English is strong, and you work flexibly across multiple time zones in a remote setup.
• A Multitasker with Priorities: You juggle several key stakeholders without dropping a ball.
• Always Improving: You can’t leave a process alone until it’s better.

Location

DGS India - Bengaluru - Manyata N1 Block

Brand

Merkle

Time Type

Full time

Contract Type

Permanent

Additional Locations: DGS India - Gurugram - Golf View Corporate Towers, Pune, New delhi