Dentsu Media/Entertainment

Senior Manager - Client Servicing

Mumbai, India In person Full-time
  • Location: Mumbai
  • Lead strategic client relationships, drive retention, and act as the primary point of contact while shaping long-term business and media strategies.
  • Strategic Client Relationship & Retention: Serve as the strategic business lead and the primary POC for your brands; lead Quarterly Business Reviews (QBRs), Monthly Business Reviews (MBRs), and annual strategy roadmaps.
  • Media Planning & Integrated Strategy: Conceptualize and deploy full-funnel digital campaigns across performance (lead gen, conversions, ROI) and brand building using planning and research tools (e.g., GWI, CCS, Similarweb, TAM).
  • Revenue Growth, Upselling & Pitching: Expand account revenue through organic upselling, cross-selling media/creative services, and collaborating on high-stakes new business pitches.
  • Cross-Functional Orchestration: Coordinate with internal media, performance, creative, analytics, and tech teams to ensure on-time delivery of SOWs, campaign milestones, and media SLAs.
  • Account Commercials & Governance: Oversee financial health, contract renewals, scope definitions (SOWs), invoicing, and fee negotiations.
  • Team Leadership & Mentorship: Supervise account managers and planners, refine reporting standards, and foster talent development

Location

Mumbai

Brand

Iprospect

Time Type

Full time

Contract Type

Permanent

Job description provided by Dentsu.
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