Manager - Billing Operations

Location: Bangalore, India

The purpose of this role is to manage the standard Operational Finance activities for the market. The role will build a successful team, manage process risk and drive continuous improvement initiatives across multiple processes.

Key responsibilities

• Reviews and implements process controls to ensure Operational Finance deliverables are achieved on an accurate and timely basis
• Maintains and reviews documentation ensuring compliance to policies and audit requirements
• Ensures clear governance in place to manage changes to Master Data and its impact across multiple systems and processes including definitions and mapping rules
• Develops and delivers on key process performance indicators
• Effectively manages the team and it’s deliverables focussing on utilisation, effectiveness, cross training and engagement
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Engages closely with Commercial Finance and Financial Control teams, as well as other internal and external stakeholders to resolve key process issues
• Effectively manages risk and escalations where process deficiencies are identified

Financial & Corporate Accounting

• Manage the monthly financial process and will work with internal team (planning, activation, and billing team) as well as the client
• Discuss reporting, questions related to billing, resolve variances in billed vs. planned, and close out quarterly PO’s 90 days after MOS
• Keep track and monitor active PO’s / authorizations
• Ensure discrepancies are resolved within 90 days after MOS
• Provide timely, accurate and meaningful information and reports to AOR Leadership Team and to client. Monthly & Quarterly reporting required by the client.
• Develop and Manage group operations systems and controls, policies and procedures
• Assist with internal and external audits

Client & Internal Relationships

• Build trusting, collaborative relationships with clients and the AOR Leadership Team
• Stay on top of business and client/agency concerns to head off issues early
• Invest time to investigate opportunities in order to provide better reporting and analysis support
• Ensure collaboration among all groups; fosters great teamwork
• Provide appropriate management updates and solicit feedback and direction when appropriate

Strategic Thinking & Leadership

• Ensure key information is provided to team regarding client/internal agency issues, changes in account status, etc.
• Actively keep current with industry trends, tools – systems, research, resources and associations
• Respond appropriately when presented with problems and issues
• Seek lasting solutions rather than quick fixes
• Ensure appropriate Finance/Accounting staff utilization
• Provide guidance to team members and nurture/promote team environment
• Train, motivate, and develop new Assistants/Associates on the billing/budget management procedures
• Construct and deliver accurate, honest and timely performance management documents

EXPERIENCE/KNOWLEDGE REQUIRED

• 10 + years’ experience in Agency Media Operations – developing and managing process, policy and procedure
• Knowledge of accepted accounting principles and practices
• Knowledge of auditing principles and practices
• Demonstrate and utilize strong systems and analytical skills
• Ability to demonstrate a strong attention to detail, exhibit solid business instincts, and thrive in fast-paced environment
• High-level proficiency in MS Word, PowerPoint, Excel and Outlook

Location

Bangalore

Brand

Bcoe

Time Type

Full time

Contract Type

Permanent