DeterTech's purpose is giving greater peace of mind to people and communities, every day - and for our customers, that promise depends on our software and platform ecosystems running reliably and predictably. The Technical Delivery Manager is responsible for coordinating the end-to-end delivery of technology initiatives across our core Alarm Receiving Centre (ARC) software, customer portal (DTCommand), native mobile applications (iOS & Android), and dedicated Crime Intelligence and operational reporting solutions.
Stepping into a dedicated technical delivery role within our ARC development team, you will take over from an outgoing contractor to establish structured delivery coordination and release governance. Working in close partnership with the Head of Product and the Lead developer, you will manage the technical delivery and release cycle of our ARC and DTCommand customer portal, turning product roadmap items and customer enhancements into predictable development tasks and dependable releases.
Our core ARC software and DTCommand customer portal are developed in-house on an AWS cloud stack using modern PHP/Laravel backends and custom REST APIs—serving simultaneously as our primary customer-facing product and our central internal operational engine. By taking full ownership of day-to-day delivery tracking, sprint planning, dependency management, and blocker removal, you will free the ARC Team Lead to focus on core system architecture, code reviews, and deep technical direction.
Crucially, you will act as the direct counterpart to the Salesforce & MuleSoft Technical Delivery Manager, aligning releases, interface contracts, and shared test environments across our interconnected business systems (Salesforce, MuleSoft, Finance and Manufacturing). This is a remote role, although we value regular face-to-face collaboration. We would ideally like someone who can attend our Telford office around once a week if based locally , or a couple of office visits per month for those based further afield.
Job description provided by DeterTech.
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