Trade Marketing and Sales Operations Specialist

COMPANY OVERVIEW

At Margaritaville at Sea, our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you’ll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here!

OUR CULTURE

• Joining the Margaritaville at Sea® team means embracing our Culture Essentials, the cornerstone values that shape our identity, principles and actions:
• Every guest, every time.
• Act with integrity and respect.
• Shared responsibility for the well-being of our guests, crew and community.
• Each employee’s responsibility to be better than the rest.
• These beliefs and behaviors define who we are and unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges and reaching milestones.

POSITION SUMMARY

The Trade Marketing and Sales Operations Specialist supports the execution and optimization of trade marketing initiatives and sales operations processes to drive revenue, improve market execution, and strengthen collaboration across Sales, Marketing and Finance.

This role blends analytical rigor with hands-on execution, ensuring trade programs are implemented effectively, sales processes run smoothly, and performance insights inform decision-making. It is an in-office role based at the MVAS office in Orlando, with periodic travel on board the ships.

KEY RESPONSIBILITIES

Trade Marketing Support

• Support the planning, execution and tracking of trade marketing programs, promotions and in-store activations.
• Coordinate with Sales, Marketing and external partners to ensure timely and accurate execution of trade initiatives.
• Manage trade calendars, promotional timelines and related documentation.
• Track trade spend, promotional performance and ROI against objectives.
• Prepare post-promotion analyses and recommendations for optimization.
• Sales Operations and Process Management
• Support day-to-day sales operations, including forecasting, pipeline tracking and performance reporting.
• Maintain and optimize CRM and sales systems (e.g., Salesforce, SAP, HubSpot), ensuring data accuracy and usability.
• Create and maintain sales dashboards, KPIs and recurring reports for leadership.
• Assist with pricing, contract administration and customer setup processes.
• Identify process inefficiencies and recommend improvements to enhance sales productivity.

Cross-Functional Collaboration

• Act as a liaison between Sales, Marketing, Finance, Supply Chain and external stakeholders.
• Support sales meetings, QBRs and planning sessions with data, insights and presentation materials.
• Ensure alignment between trade strategies, sales priorities and financial targets.
• Data and Performance Analysis
• Analyze sales trends, customer performance and market data to support strategic decisions.
• Monitor promotional effectiveness and sales execution across channels.
• Provide actionable insights to improve trade investment effectiveness and sales outcomes.

Other Duties

Perform other duties as assigned.

KEY RELATIONSHIPS

Internal: Sales leadership and team; Marketing; Finance; Supply Chain; senior stakeholders.

External: Trade partners and other external stakeholders involved in trade programs.

Required

• Bachelor’s degree in Business, Marketing, Finance, Economics or a related field.
• 2–5 years of experience in trade marketing, sales operations, commercial analytics or a related role.
• Strong analytical skills, with experience working with large data sets.
• Proficiency in Excel (advanced formulas, pivot tables); experience with BI tools is a plus.
• Experience with CRM systems (e.g., Salesforce) and ERP platforms preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Skills, Knowledge and Abilities

• Experience in CPG, retail, distribution or B2B sales environments.
• Familiarity with trade spend management or promotional analytics.
• Experience supporting cross-functional teams and senior stakeholders.
• Ability to influence outcomes at the executive level without direct authority.
• Ability to lead in ambiguous and rapidly changing environments.

WORKING CONDITIONS

This position is classified as in-office and requires working from the MVAS office in Orlando, Florida, Monday through Friday each week. Candidates must be located in, or willing to relocate to, the Orlando area. The role also requires work in the evenings and on weekends as necessary.

Work is performed primarily in a climate-controlled environment with minimal safety or health hazard potential, and requires remaining at a desk and/or computer for extended periods. The role includes periodic travel on board one of our vessels sailing from Florida.

TOTAL REWARDS

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Margaritaville at Sea, your total rewards package is much more than your base salary. We provide comprehensive and innovative benefits, including:

Health Benefits

• Cost-effective medical, dental and vision plans.
• Employee Assistance Program and other mental health resources.
• Company-paid term life insurance and disability coverage.

Financial Benefits

401(k) plan that includes a company match.

Paid Time Off

10 company-wide holidays, plus 2 floating holidays taken at the employee’s discretion.

15 days of vacation per year.

Other Benefits

Complimentary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends.

Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a fast-growing company with opportunities for advancement.

ETHICS AND COMPLIANCE

In addition to other duties and functions, this position requires full commitment to and support for an ethical and compliant culture. More specifically, it requires integrity, honesty and respectful treatment of others, as well as a willingness to speak up when the employee sees misconduct or has concerns.

EQUAL EMPLOYMENT OPPORTUNITY

Margaritaville at Sea is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment without regard to sex, race, color, sexual orientation, gender identity, genetic information, national origin, religion, age, protected veteran status, disability status, marital status or any other classification protected by applicable local, state, federal and/or international law.

DISCLAIMER

This job description outlines the general nature and level of the work. It is not an exhaustive list of duties, and responsibilities may change to meet business needs.