Location: Customer Support Center
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW
As a Product Regulatory Compliance Analyst at DICK’S Sporting Goods, you’ll play an important role in protecting our athletes, teammates, and brands by supporting product safety and regulatory compliance across the business. You’ll monitor emerging regulations, evaluate product safety risks, analyze trends, and partner with teams across Sourcing, Design, Merchandising, Legal, Risk Management, and Vertical Brands to proactively address compliance needs throughout the product lifecycle.
This role is based at our Corporate Offices, in Pittsburgh, PA!
Job Duties & Responsibilities
Regulatory Response & Reporting
- Monitor emerging regulations and industry trends to inform proactive compliance strategies across the business. Perform industry benchmarking and research to inform response to new regulatory requirements
- Prepare executive-level reports and presentations for the Executive Risk & Compliance Committee, highlighting risks, and opportunities.
- Lead Prop 65 compliance efforts, including monthly reporting, vendor communication, and message development for private brand products.
Design Hazard & Risk Analysis
- Conduct comprehensive design hazard analysis for new product designs, including foreseeable use analysis, benchmarking, and regulatory research.
- Analyze injury and recall data, identify safety or product failure trends, and recommend design or labeling improvements to mitigate risk.
- Partner with Sourcing and Design teams to integrate safety considerations early in the product lifecycle.
Product Safety Monitoring & Response
Track and respond to product safety concerns from multiple channels including online reviews, customer service calls, store reports, social media, reports to Risk Management, lawsuits, etc.
Identify and escalate potential product safety trends as they are developing. Facilitate communication with vendors, customer service, or vertical brand teammates to determine if a product is defective, unsafe, or requires investigation/reporting to CPSC.
Facilitate Product Safety Committee meetings with key stakeholders, ensuring timely resolution of issues and alignment across stakeholders.
Instructions, Warnings, & Labeling
Review and enhance instruction manuals, on-product warnings, and packaging content to ensure clarity, accuracy, and regulatory compliance for warning statements.
Ensure all consumer-facing materials reflect current safety standards and best practices.
Program and Project Leadership
Manage individual compliance projects & programs requiring the handling of highly sensitive, confidential, and/or legal information (e.g. product safety reports & incidents, Prop 65, etc.)
Partner with key stakeholders across the business, including Vertical Brands, Merchandising, Brand Design, Legal, and Risk Management to guide on policies and internal controls
Maintain visibility into product development cycles by participating in cross-functional meetings and providing compliance and product safety guidance to teams.
Work efficiently across multiple company systems including those for eComm updates, packaging approval, PLM systems, Intera/Qlik, SharePoint, Vendor Data Portal, and more.
QUALIFICATIONS
- Bachelor's Degree in Business, Safety, Human Factors Psychology, Engineering, or related field
- 3 - 5 Years of experience
- Knowledge of regulatory requirements for consumer products (e.g., CPSIA)
- Hardlines product development experience preferred
- Risk Assessment / Risk Analysis practices
- Proficiency in data analysis procedures
- Experience in testing / regulatory environment for consumer products preferred (CPSC, FDA, FTC)
- Strong analytical, communication, and cross-functional collaboration skills.
Intera/Qlik
PowerBI
#LI-KFL1
VIRTUAL REQUIREMENTS
- At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.
- To ensure a smooth and secure experience, please note the following:
- Cameras must be on during all virtual interviews.
- AI tools are not permitted to be used by the candidateduring any part of the interview process.
- Offers are contingent upon a satisfactory background check which may include ID verification.
- If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!
Job description provided by Dick's Sporting Goods.
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