Senior Campaign Manager

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.

Tesco Media Ireland is seeking an experienced Senior Campaign Manager & Team Lead to lead the end-to-end delivery of high impact, CPG-funded campaigns across our full media portfolio, while providing day-to-day leadership and direction to a sub-team of Campaign Managers

What you’ll be doing

Performance

• Support the growth of the Tesco Media business by maximising revenue while adhering to agreed channel principles.
• Deliver best-in-class communications across all relevant CPG funded campaigns, on time and in line with the brief.
• Lead relationships for specified categories and channels within your sub-team, improving ways of working to drive efficiency and strengthen collaboration with clients, Media Planning, Tesco and Global Media Operations

Expertise and leadership

• Act as a subject-matter expert on our media portfolio, campaign guidelines and delivery processes, clearly communicating these to internal and external stakeholders.
• Maintain strong expertise in multi-channel campaign management and use it to resolve complex delivery challenges.
• Provide expert support to other markets as required.
• Act as a consultant on new media product development, ensuring operational requirements and delivery considerations are represented.

People

• Provide day-to-day leadership for a sub-team of Campaign Managers, setting clear priorities, allocating work and ensuring effective resource planning across campaigns.
• Coach and develop Campaign Managers through regular feedback, knowledge sharing and support with complex campaigns and escalations.
• Support performance and development conversations in partnership with the Campaign Management lead, where appropriate.
• Work closely with the wider team to deliver the overall objectives of Campaign Management and Global Media Operations.
• Manage relationships with key stakeholders, including Media Planners, printers and installers, Tesco Marketing and Retail teams, Ad Ops, Production, Design and CPG clients.
• Own relationships with print, installation and digital screen service providers, attending relevant internal, client and supplier meetings as required.
• Help foster a culture of continuous improvement, change and efficiency across Campaign Management and Global Media Operations

Process

• Oversee the end-to-end delivery of best-in-class campaigns across a range of media channels, stepping in to troubleshoot complex issues and manage escalations where required.
• Monitor delivery standards across the sub-team and recommend process improvements that increase quality, consistency and efficiency.
• Take a lead role in specified channel new ways of working (NWTs), ensuring media opportunities are understood and optimised.
• Identify and implement tools and processes that deliver measurable time and cost savings.

What you’ll need

• Significant experience in campaign management, retail media, advertising, marketing operations or a comparable multi-channel delivery environment.
• Proven experience leading, coaching or mentoring colleagues, with the confidence to set priorities and provide clear direction.
• Strong stakeholder and supplier management skills, with experience building effective relationships across clients, internal teams and external partners.
• Excellent project management skills, with the ability to coordinate multiple campaigns, accounts and competing priorities in a fast paced environment.
• Strong analytical, critical-thinking and problem-solving skills, with a solutions-focused approach.
• A strong understanding of campaign governance, established processes and delivery best practice, alongside the judgement to recommend improvements.
• Highly organised, self-driven and results-oriented, with the ability to work independently, remain calm under pressure and meet deadlines

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Women’s Network, dh Proud, dh Parent’s & Carer’s, dh One and dh Thrive as the living proof. Everyone’s invited.

Our approach to flexible working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice