Analyst I Software Engineering

• Location: IND - MH - MUMBAI
• L1- Application Management (Internet Banking- FEBA / Finacle 10.x / 11.x)
• >2 years

Engineering Graduate /Science Graduate/MCA/BCA/ Any Graduate

Good Communication (written/Oral)

• Experience of Finacle version 10x support, Implementation, Configuration.
• Knowledge of FEBA and Finacle Core Banking Solution
• Knowledge of Banking Operation Logic, SWIFT, FCY transactions, Trade Finance, EOD BOD, Treasury
• Knowledge and experience on backend services including JBOSS, Fincore, FI, C24, Uniserver, Config, APDM
• Mandatory certification in ITIL v3 / v4.

FEBA / Finacle Application

• Provide L1 Application Support for FEBA (Internet Banking) / Finacle Core Banking System (10.x / 11.x)
• Handle incidents, service requests, and problem management within SLA
• Perform application troubleshooting and root cause analysis
• Support FEBA / Finacle configuration, customization, and implementation activities
• Monitor application performance and ensure system availability
• Coordinate with OEM/vendor teams for bug fixing, patching, and upgrades
• Support banking operations related to Internet Banking
• Do EOD/BOD activities and production issue resolution
• Work in a 24×7 shift-based production support environment

Technical & Functional Skills

Strong experience in Finacle 10.x / 11.x – FEBA

Configuration

Implementation

Support

Good understanding of Internet Banking architecture and integration

Knowledge of banking operations, including

SWIFT

Finacle Integrator

Trade Finance

EOD / BOD processes

Soft Skills

Good written and verbal communication skills

Strong analytical and problem-solving abilities

Ability to work under pressure in a production environment

Work Location : Pune

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