Head of Technical Security, Global

Location: Singapore - Technology Centre

Reporting to: Global Head of Profit Protection

Role Purpose

The Head of Technical Security is responsible for leading the strategy, design, implementation, governance and continuous improvement of physical security technology across the organisation. The role ensures that security systems, including access control, CCTV, intrusion detection, alarms, monitoring platforms and related technologies, are effective, resilient, scalable and aligned to business risk, regulatory expectations and operational requirements.

Key Responsibilities

Develop and own the security systems and technology strategy, roadmap and standards, ensuring alignment with the wider security strategy and business priorities.

Lead the design, deployment, lifecycle management and optimisation of physical security systems across sites, including access control, CCTV, video management systems, alarms, intercoms, visitor management, badging and security monitoring platforms.

Define technical standards, specifications and operating requirements for new and existing security technology, ensuring consistent application across projects and regions.

Partner with Security, IT, Facilities, Property, Procurement, Legal, Data Protection and business stakeholders to ensure security technology is integrated, compliant and operationally effective.

Oversee security technology projects from concept through to delivery, including requirements gathering, solution design, supplier selection, implementation, testing, handover and benefits realisation.

Ensure security systems are maintained, patched, tested and resilient, with appropriate service levels, business continuity arrangements and escalation processes in place.

Provide technical leadership and subject matter expertise during incidents, investigations, audits, site assessments and crisis response activities.

Establish and monitor performance metrics, risk indicators and assurance activity to assess system effectiveness, reliability, compliance and user adoption.

Manage external suppliers, integrators and technology partners, ensuring delivery against contractual, technical, service and commercial expectations.

Identify emerging technologies and innovation opportunities that enhance security capability, operational efficiency, incident response and risk intelligence.

Provide executive-level reporting and briefings on all Technical Security Matters

Support the development of policies, procedures, training and guidance relating to the appropriate use, governance and administration of security systems.

Oversee budgets, forecasts and investment cases for security systems and technology initiatives, ensuring value for money and clear prioritisation of risk-based spend.

Leadership and Stakeholder Management

This role requires strong cross-functional leadership and the ability to influence senior stakeholders, technical teams and operational colleagues. The Head of Technical Security will translate security risk into clear technology requirements, communicate complex technical concepts in a practical way, and ensure that solutions are proportionate, user-focused and operationally sustainable.

Experience, Skills and Knowledge

• Significant experience in physical security technology, technical security, corporate security systems, security operations or a related discipline.
• Strong knowledge of access control, CCTV, video management systems, alarm monitoring, intrusion detection, GSOC/SOC environments and security systems integration.
• Experience leading technology projects, managing suppliers and delivering security systems across complex, multi-site or global environments.
• Strong understanding of risk assessment, security design principles, system resilience, data protection, privacy, cyber-physical convergence and operational assurance.
• Ability to develop technical standards, governance frameworks, business cases, project plans and operational procedures.
• Excellent stakeholder management, communication and influencing skills, with the ability to engage both technical and non-technical audiences.
• Strong analytical and problem-solving capability, with a continuous improvement mindset and attention to detail.
• Experience managing budgets, contracts, service performance and third-party delivery.
• Ability to operate calmly and effectively during incidents, escalations and time-critical operational situations.

Desirable Qualifications

• Degree or equivalent experience in security management, security technology, engineering, information technology, risk management or a related field.
• Relevant professional certifications are desirable, such as PSP, CPP, CISSP, CISM, project management qualifications or vendor-specific security technology certifications.
• Evidence of continued professional development in security technology, physical security, risk management or systems integration would be advantageous.

Success Measures

A clear, prioritised and risk-based security technology roadmap is established and maintained.

Security systems are reliable, compliant, well-governed and effectively support operational response.

Technology projects are delivered on time, within budget and to agreed quality, security and user requirements.

Suppliers and integrators deliver consistently against agreed service levels and commercial expectations.

Security technology capability continues to mature through innovation, standardisation and continuous improvement.

Stakeholders have confidence in the effectiveness, usability and resilience of security systems.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.