Senior Solution Consultant

• Because at EASYVISTA, we pay particular attention to the well-being of all our employees, we have obtained the Great Place To Work® 2022-2023 certification.
• Would you like to join a fast-growing French software company that places the professional development and success of its employees at the heart of its strategy?
• As a leader in the ITSM market, EasyVista has recently acquired 3 technology companies dedicated to ITOM, which strengthens and completes our software offering.
• Our objective is to develop globally and double our turnover over the next five years.
• To achieve this, we are investing in our people.
• People are at the heart of our business ethos, enabling our employees to develop within expert/multidisciplinary teams.
• If you are looking for challenges and a collaborative culture, then join us!
• We are hiring a Senior Consultant (M/F) to promote our solutions to customers.

You will be responsible for the following tasks

• Mastering the Service Manager solution
• Expanding your knowledge of new solutions
• Providing recommendations and identifying areas for improvement for the client
• Participate in the development and optimization phases of our solutions within client contexts
• Be proactive and challenge constructively
• Identify risks related to the customers
• Independently lead working meetings with the client
• Be responsible for your functional scope
• Deliver services that meet client acceptance criteria and management requirements
• Ensure the project methodology is properly documented and applied
• Manage the scope of your assignment and adapt it as needed
• At least 4 years of experience as a Consultant on Easyvista Service Manager
• Knowledge of other solutions in the Easyvista Portfolio
• Fluent in English
• Located in Portugal, preferably Lisbon area
• ITIL certification
• Strong technical skills
• Customer service orientation / Strong interpersonal skills
• Ability to listen, analyze, and synthesize information
• Excellent presentation, written, and oral communication skills, and the ability to challenge assumptions
• Autonomous and organizational skills