Human Resources Generalist

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

EAT authentic Italian food at our restaurants, cafés and to-go counters

SHOP a selection of high-quality Italian, local and homemade products

LEARN through our classes and our team’s product knowledge

The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).

Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit

Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up

Organizes in-store hiring events and participates in external job fairs

Provides training to hiring managers on the Applicant Tracking System and effective interviewing

Prepares employees for proper cultural assimilation through onboarding and new hire orientation

Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors

Works with managers to make coaching and development of employees a daily activity

Collaborates with Corporate to build and implement trainings for employees

Drives awareness and adoption of broad benefits offerings at Eataly

Conducts and analyzes exit interviews to identify and recommend improvements to existing processes

Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements

Supports the HRBP with metrics and data analysis

Performs other duties as required or assigned

Bachelor’s Degree

• 3+ years of HR experience, preferably in retail and/or hospitality
• Understanding of all components of HR including systems, databases and metrics
• Solid analytical and problem-solving skills
• Excellent communication, listening and interpersonal skills
• Fluency in Spanish preferred

Benefits and Perks

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match or RRSP

Bonus program

• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!