Manager, Talent Acquisition

Location: CAN - Alberta - Calgary

The Manager, Talent Acquisition will help shape and elevate how CoolIT attracts, engages, and hires exceptional talent. This is a highly visible role with an opportunity to make a meaningful impact across talent strategy, employer brand, recruiting operations, candidate experience, and workforce growth.

Reporting to the VP, Human Resources, you'll bring these areas together into a cohesive talent acquisition strategy. You'll partner closely with our People Partners, hiring managers, Communications, leaders across the organization, and external partners to build talent pipelines and deliver a recruiting experience that is engaging, connected, and consistent across CoolIT.

If you can move easily between strategy and execution, and you bring energy, structure, and follow-through to everything you do, we want to hear from you.

What's in it For You

• The opportunity to shape the talent acquisition strategy for a growing, global organization
• The ability to make a visible, direct impact on CoolIT's growth and talent strategy from day one
• A collaborative environment where you'll partner with leaders across HR and the business to solve complex talent challenges
• The opportunity to build scalable recruiting programs, processes, and tools that support CoolIT's continued growth
• A support system where you'll never feel alone, including access to best practices, tools, and continuous training
• We strive to be an employer of choice and as such we believe in rewarding our employees with career and development opportunities that will maintain and strengthen our culture while aligning to our vision and values.
• We are a company that is full of vibrant, innovative people who love what we do. Our comprehensive benefits package includes:
• Vacation and flex days, and paid company-wide shutdown during the holiday season
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day
• Dress for your day – in a casual yet professional environment

What You Will Do

• Develop and execute a talent acquisition strategy aligned with CoolIT's business objectives, workforce plans, and continued global growth
• Lead and evolve the Talent Acquisition function, establishing scalable recruiting practices, processes, and standards across CoolIT locations
• Partner with senior leaders and hiring managers to understand workforce needs, develop hiring strategies, and deliver against critical talent priorities
• Lead full-cycle recruitment for key and high-impact roles, while providing guidance and support to the broader Talent Acquisition team
• Build and maintain strong talent pipelines for critical, technical, leadership, and hard-to-fill positions
• Develop proactive sourcing strategies that leverage a variety of channels, networks, communities, and talent pools
• Own and continuously improve the candidate experience, ensuring candidates experience a professional, engaging, and consistent process from initial contact through onboarding
• Develop and maintain recruiting metrics and dashboards, using data and insights to identify trends, measure effectiveness, and improve hiring outcomes
• Establish and monitor recruiting KPIs, including time-to-fill, quality of hire, source effectiveness, candidate experience, and pipeline health
• Partner with People Partners and leaders to identify workforce trends, anticipate talent needs, and support workforce planning
• Develop and maintain relationships with external recruiting agencies, search firms, universities, professional organizations, and other talent partners
• Lead the evaluation and optimization of recruiting tools, technology, processes, and systems to improve efficiency and scalability
• Ensure recruitment practices are consistent with applicable employment standards, legislation, and CoolIT policies
• Support diversity, equity, and inclusion efforts within talent acquisition by developing inclusive sourcing, selection, and candidate engagement practices
• Coach and develop Talent Acquisition team members, establishing clear expectations, supporting professional growth, and fostering a high-performing team environment
• Develop and maintain recruitment policies, playbooks, templates, and best practices that enable hiring managers to confidently and consistently navigate the hiring process
• Partner with Communications and HR to develop recruitment marketing, careers content, job postings, social media, and other candidate-facing materials
• Continuously identify opportunities to simplify, improve, and automate recruiting processes while maintaining a high-touch candidate experience

Minimum Qualifications

10+ years of experience in Talent Acquisition, Recruitment, Executive Search, Human Resources, or a related field

5+ years of experience leading, managing, or mentoring Talent Acquisition or recruiting professionals

Demonstrated experience developing and executing talent acquisition strategies in a growing organization

Proven experience managing full-cycle recruitment across a variety of functions, including technical, corporate, and leadership roles

Demonstrated experience partnering with senior leaders and hiring managers on complex or high-priority recruitment needs

Experience developing talent pipelines and sourcing strategies for specialized or hard-to-fill positions

Strong knowledge of recruiting best practices, candidate experience, interviewing, selection, and employment standards

Experience using applicant tracking systems, recruitment technology, LinkedIn, and other sourcing and talent management tools

Demonstrated ability to use recruiting data and metrics to identify opportunities and drive better hiring outcomes

Experience managing external recruitment agencies and search partners

Proficiency with Microsoft Office/365 and standard workplace collaboration tools

The successful candidate will be equally comfortable developing a talent acquisition strategy, advising a senior leader on a critical hire, sourcing a hard-to-find candidate, analyzing recruiting data, coaching a recruiter, or improving a process that makes hiring easier for everyone involved.

The ideal candidate is strategic, approachable, resourceful, commercially minded, and execution-oriented. They are a natural relationship builder who can move comfortably between strategy and execution and bring structure, energy, and follow-through to a fast-paced environment.

Preferred Qualifications

Background in Human Resources, People Operations, or partnering closely with HR/People Business Partners.

Post-secondary education in Human Resources, Business, Psychology, Communications, or a related field; an equivalent combination of education and professional experience will also be considered.

Success supporting talent acquisition in high-growth, technology, engineering, manufacturing, or similarly complex environments.

Proven ability to recruit for technical, engineering, manufacturing, supply chain, or other specialized roles.

Knowledge of employer branding and recruitment marketing best practices.

Strong understanding of Applicant Tracking Systems (ATS), recruitment technologies, and talent acquisition process improvement.

Ability to develop and leverage recruiting metrics, dashboards, and workforce insights to inform hiring strategies.

Demonstrated success building university, internship, co-op, and early-career hiring programs.

Capability to lead executive search and senior-level hiring initiatives.

Familiarity with recruiting across multiple locations, regions, or countries.

Ability to develop sourcing approaches that support diverse and inclusive talent pipelines.

Leadership of high-performing Talent Acquisition teams, including coaching and team development.

Thrives in fast-paced, high-growth, or global organizations.

CoolIT (Ecolab) is committed to providing equal employment opportunities and fostering an inclusive workplace where everyone can thrive. We are committed to providing reasonable accommodation to qualified individuals with disabilities throughout the recruitment and employment process. If you require an accommodation, please let us know so we can support you through the process.

During pre-screening, we may use an AI tool, supported by human oversight, to efficiently manage tasks such as resume screening and/or interview scheduling. All hiring decisions are made by human reviewers.

Successful candidates will be required to undergo pre-hire background checks as a condition of employment.