[LTA-ITCD] LEAD / SENIOR PRODUCT MANAGER, DIGITAL SOLUTIONS

Location: Singapore

[What the role is]

LEAD / SENIOR PRODUCT MANAGER, DIGITAL SOLUTIONS

[What you will be working on]

Lead the vision, strategy, delivery, and continuous improvement of LTA's strategic digital platform for built environment systems that serves as a central hub for project information management, collaboration, and engineering data sharing across LTA, contractors, consultants, and government agencies. The role will drive product innovation, user adoption, data-driven decision making, and digital transformation across rail and road infrastructure projects, while ensuring alignment with LTA's business, operational, cybersecurity, and technology objectives.

What you will be working on

• Define Product Vision and Strategy

• Develop and communicate the product vision, roadmap, and strategy for LTA’s built environment platform, ensuring alignment with LTA's digital transformation and BIM (Building Information Modelling) initiatives.
• Identify opportunities to enhance project collaboration, information management, workflow automation, and data-driven decision making across the project lifecycle.
• Partner with senior stakeholders to prioritise product investments and deliver measurable business outcomes.

• Drive Stakeholder Engagement and Product Adoption

• Engage business users, project teams, contractors, consultants, and government agencies to understand their needs and translate them into product requirements.
• Build strong stakeholder alignment across policy, operations, technology, and project delivery teams.
• Champion customer service journey, user-centric design principles and drive product adoption through effective change management and communication strategies.

• Lead Product Discovery and Delivery

• Lead cross-functional teams comprising Product Managers/Leads, UX/UI Designers, Business Analysts, Data Engineers, and Software Engineers.
• Drive product discovery activities including user research, service journey, design thinking workshops, prototyping, proof-of-concepts (POCs), and pilot implementations.
• Oversee Agile delivery practices and ensure timely, high-quality release of new features and enhancements.

• Manage Product Lifecycle and Platform Evolution

• Balance the delivery of new business capabilities, migration from legacy systems, modernization initiatives, and operational support requirements.
• Lead the onboarding of new projects and stakeholders onto the built environment digital platform while supporting legacy system retirement and data migration initiatives.
• Ensure product scalability, maintainability, and long-term sustainability.

• Drive Data, Analytics and AI Innovation

• Define and monitor key product performance indicators, adoption metrics, and business outcomes.
• Identify opportunities to leverage Artificial Intelligence (AI), automation, and data analytics to improve productivity, decision-making, and user experience.
• Promote the use of digital insights and dashboards to support effective project governance and management reporting.

• Govern Technology, Security and Compliance

• Work closely with architects and delivery partners to ensure solutions are scalable, secure, and aligned with enterprise architecture standards.
• Ensure compliance with government ICT policies, cybersecurity requirements, data governance standards, and audit obligations.
• Oversee regular operational governance activities, including application log reviews, user account reviews, privileged access reviews, and risk remediation tracking.

• Manage Vendors and Delivery Partners

• Lead and govern vendors, system integrators, and service providers to achieve delivery outcomes and service-level commitments.
• Manage budgets, contracts, procurement activities, and project risks.
• Ensure effective knowledge transfer and capability development within LTA teams.
• [What we are looking for]

Experience & Qualifications

• Knowledge in Information Technology, Computer Science, Engineering, Business, or a related discipline.
• At least 5 years of experience in Product Management, Digital Transformation, Technology Delivery, or Enterprise Platforms.
• Proven track record in leading large-scale digital products or platforms from strategy through delivery and operations.
• Experience working with agile product delivery methodologies and multidisciplinary teams.

Preferred Skills & Knowledge

• Strong understanding of digital product management, design thinking, and user-centred design principles.
• Knowledge of BIM (Building Information Modelling) lifecycle and familiarity with Common Data Environment (CDE) concepts and practices.
• Experience in enterprise platforms supporting project management, document management, engineering, construction, or infrastructure domains.
• Good understanding of Cloud technologies (AWS, Azure and GCP) and modern application architectures.
• Familiarity with API integration, data platforms, analytics, and AI-enabled solutions.
• Strong stakeholder management skills with the ability to engage senior management, project teams, contractors, and external agencies.
• Excellent communication, leadership, and strategic planning capabilities.
• Successful migration of users and capabilities from legacy systems.
• Strong understanding of how digital technologies, automation, and AI can be applied to transform business processes, enhance productivity, and deliver measurable organisational value.
• Strong governance, cybersecurity compliance, and operational reliability of the platform.