Location: Singapore
[What the role is]
DIGITAL SOLUTIONS & DATA ANALYST, QUALITY SERVICE PLANNING
Join us in shaping how digital solutions, data and new technologies can be used to improve service quality and customer outcomes.
You will be part of the Quality Service Planning (QSP) team, working at the intersection of business, systems and data. You will have opportunities to help shape our next-generation customer service and feedback management system, turn data into useful insights, and explore how AI, automation and emerging technologies can improve the way we work and deliver better services.
[What you will be working on]
This is a role for someone who enjoys solving problems, working with systems and data, and turning ideas into practical solutions. You should be comfortable with technology and have a good foundation in systems, data or digital solutions, along with the curiosity and learning agility to pick up new platforms, tools and capabilities as they evolve.
Job description provided by Economic Development Board.
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