Location: Paya Lebar Quarter 2 (SSG)
[What the role is]
We are seeking a Jobs-Skills Analyst (Intelligence Products) to develop and manage Jobs-Skills Intelligence (JSI) products that enable more pre-emptive and data-informed workforce, training and skills-related decision-making.
The role will support the development, adoption and continuous improvement of SWDA's Jobs-Skills Intelligence products, insights and resources by identifying stakeholder needs, translating jobs-skills intelligence into actionable products, and coordinating delivery across Product, Customer Success, Content Strategy, Partnerships and Analytics teams.
By working closely with enterprises, training providers, policymakers and ecosystem partners, the role will develop, codify and enhance Jobs-Skills Intelligence products, ensuring that intelligence is translated into practical applications, stakeholder value and measurable outcomes.
[What you will be working on]
- Jobs-Skills Intelligence & Sense-Making
- Monitor labour market developments, business transformation, technology adoption and workforce trends to identify emerging implications for jobs and skills.
- Analyse and synthesise information from multiple sources to identify meaningful trends, issues and opportunities.
- Translate complex workforce and jobs-skills intelligence into clear, actionable insights relevant to stakeholder and organisational needs.
- Maintain a forward-looking perspective on workforce transformation, future jobs and skills developments.
- Intelligence Product Development & Management
- Develop and manage Jobs-Skills Intelligence products, resources and use cases aligned to organisational priorities and stakeholder needs.
- Define product objectives, intended users, use cases, expected outcomes and measures of effectiveness.
- Translate intelligence into fit-for-purpose products such as insights, datasets, dashboards, frameworks, tools, articles and decision-support resources.
- Maintain and enhance assigned products through regular refreshes, updates and prioritised improvements.
- Apply AI and other appropriate tools to strengthen intelligence development, synthesis and product enhancement.
- Stakeholder Needs & Use-Case Development
- Engage enterprises, training providers, policymakers, intermediaries and ecosystem partners to understand workforce and skills challenges and intelligence needs.
- Gather and synthesise stakeholder requirements, user feedback and other signals to inform product development and prioritisation.
- Develop and codify new JSI use cases by translating stakeholder challenges into actionable intelligence products and measurable outcomes.
- Validate products and use cases with stakeholders to strengthen their relevance, usability and applicability.
- Product Adoption, Performance & Continuous Improvement
- Track product adoption, utilisation, stakeholder feedback, performance and outcome indicators to assess effectiveness.
- Identify opportunities to improve products, resources and user experiences based on evidence and stakeholder feedback.
- Establish feedback loops to ensure user needs and usage insights inform product priorities and enhancements.
- Support co-creation and capability-building efforts that encourage effective application of JSI in workforce and skills-related decision-making.
- Cross-Functional Delivery & Partnership
- Work closely with Product, Customer Success, Content Strategy, Partnerships and Analytics teams to coordinate the development, delivery, adoption and improvement of intelligence products.
- Manage assigned projects and workstreams across multiple stakeholders, dependencies and priorities.
- Facilitate alignment between intelligence generation, product development and stakeholder application.
- Contribute effectively in independent, agile and multidisciplinary teams, adapting quickly as priorities and user needs evolve.
[What we are looking for]
Skills/Knowledge
- Strong analytical and critical thinking skills, with ability to interpret workforce, labour market and jobs-skills developments.
- Ability to synthesise complex information into actionable insights and fit-for-purpose products.
- Strong stakeholder engagement, communication, project management and cross-functional collaboration skills.
- Good product and user orientation, with ability to translate stakeholder needs into relevant solutions and improvements.
- Comfortable with data, analytics and AI tools to support intelligence development and decision-making.
Job description provided by Economic Development Board.
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