Commercial Head of Ekco Operational Technology

About Ekco 🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale. We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments. ☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world. 🌍 Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow. At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do: On It : We take ownership, follow through, and get things done. All In : We collaborate, support each other, and commit fully to shared goals. Connected : We build trusted relationships with colleagues, clients, and partners. Hungry to Grow : We stay curious, keep learning, and push ourselves to the next level. 🏠If these values resonate with you, you’ll feel right at home here. The Role How did Ekco and Datalogix come together? Datalogix is a Cork-headquartered Operational Technology (OT) business with more than 20 years' experience designing, implementing and supporting secure OT infrastructure for enterprise customers in life sciences, pharmaceuticals, general manufacturing and critical national infrastructure. Datalogix now forms the Operational Technology (OT) division of Ekco's Security. Ekco is a security-first managed services provider with more than 2,000 customers in Ireland, the UK, the Netherlands, the Caribbean and North America. Ekco employs over 1,000 people across Europe, Asia and Africa. A key part of Ekco Security’s mission is to serve our customers' converged IT and OT security requirements and to capture the rapidly growing OT new market opportunity. The Commercial Head of Function for Operational Technology owns the commercial strategy, pipeline and commercial performance of the OT business across Ireland, the UK, the US and the Caribbean. You will turn Datalogix's deep OT expertise into a repeatable, scalable go-to-market engine, grow managed OT security, professional services and support revenue, and lead the integration of OT into Ekco's wider security and managed services proposition, including secure IT/OT convergence. Day-to-day at Ekco: Commercial Strategy and Growth Define and deliver the OT commercial strategy, annual revenue plan and market-entry priorities by geography (Ireland, UK, the Caribbean, US) and by sector Own the commercial view of the OT function: bookings, revenue, margin, recurring revenue mix and forecast accuracy Shift the portfolio mix towards multi-year managed services and recurring revenue alongside project and professional services work Identify and develop new service lines, partnerships and acquisition or bolt-on opportunities in OT Win OT new logo’s business in agreed sectors such as life sciences, manufacturing, critical national infrastructure, healthcare and transportation (all modes). Develop agreed volumes and lines of business in existing key Ekco and Datalogix accounts. Sales and Pipeline Leadership Build and govern a disciplined pipeline, with clear qualification, stage gates and forecasting Personally lead strategic and complex opportunities, including negotiations with senior customer stakeholders (operations, engineering, IT, CISO and procurement) Develop and manage key accounts to deepen relationships, extend contract scope and secure renewals In time, lead, coach and set targets for OT sales, account management and pre-sales roles as the commercial function grows. Initially, this role will be very much a player role, where this individual personally leads the sales and business development efforts. As the OT function and pipeline builds, it is envisaged that the commercial team will also need to build and that this role will evolve to a player-coach role, responsible for building and leading that commercial team. Build and execute a credible go-to-market strategy for OT, profiling target sectors, prospects, existing Ekco customers, working with Ekco internal marketing and internal business development functions to contact and capture new logos and to cross-sell to existing logo’s. Cross-Selling and Ekco Integration Work with Ekco Security, Professional Services and regional leadership to cross-sell OT into Ekco's customer base and bring Ekco's managed security, SOC and cloud services to Datalogix customers Shape joint propositions for IT/OT convergence, OT security monitoring, network segmentation, resilience and compliance Align commercial processes, CRM, pricing and contracting with Ekco group standards while protecting customer experience Proposition, Pricing and Partnerships Own OT service packaging, pricing models and commercial terms in partnership with the technical and delivery leads Manage strategic relationships with technology vendors, automation and OT security partners, channel partners and system integrators Maintain a clear view of competitors, market trends and regulation (such as NIS2, CRA and sector-specific requirements) and translate them into customer-facing value Delivery and Customer Outcomes Partner with the OT CTO and delivery leadership to ensure sold work is scoped realistically, delivered to quality and profitable Support customer success through regular executive engagement, service reviews and escalation management Ensure commercial and contractual risk is understood and managed, including safety, validation and regulatory obligations in GxP and similar regulated environments Leadership and Culture In time build a high-performing, accountable commercial team that combines technical credibility with commercial discipline Represent the OT function in leadership forums and contribute to Ekco's wider strategy and planning Act as a visible ambassador for Datalogix and Ekco at industry events, customer forums and in the market What we are looking for: Essential Significant experience in a senior commercial, sales or business leadership role in OT, industrial automation, industrial cyber security or a closely related technology services business Track record of growing revenue and building teams, including managing quotas, forecasts and budgets Experience selling complex, multi-stakeholder solutions to manufacturing, life sciences, pharmaceutical or critical infrastructure customers Strong understanding of OT environments (for example SCADA, PLC and DCS systems, industrial networks) and of IT/OT convergence and security, with enough technical depth to be credible with engineers Commercial acumen: pricing, contract negotiation, margin management and risk Excellent stakeholder management, communication and presentation skills at executive level Willingness and ability to travel regularly Desirable Experience in a managed security or managed services provider Experience selling in multiple markets, or leading a multi-region sales function, UK, US, Caribbean preferred. Experience in a post-acquisition integration or a scaling, private-equity-backed environment Familiarity with relevant standards and frameworks such as IEC 62443, NIST, CRA and NIS2, and regulated environments such as GxP Relevant degree in engineering, business, IT or a related discipline Benefits / Perks

• ☀️ Time Off: 25 days annual leave + public holidays
• 🎂 Birthday Leave: One extra day off to celebrate
• 💰 Company Pension Scheme
• ❤️Health Care
• 📞 Employee Assistance Programme (EAP) for wellbeing support
• 🏃‍♀️ EkcOlympics: Global team activity challenges
• 📚 Unlimited access to Pluralsight for continuous development
• 🌱 Real opportunities to grow, including international progression Why Ekco 🏅 Company of the year 2026 Tech Excellence Awards ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year 🚀 First Irish Microsoft MSP to achieve all four Microsoft Security Specializations 🌈 A culture rooted in diversity, equality, inclusion & belonging 🎉 A commitment to internal mobility and career progression ✨ Flexible, family-friendly working at the heart of our culture 🔐 Proud to be your trusted security-first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.