Service Sales Specialist

Location: Crawley - Home Based

Are you a current Elekta employee?

Please click here to apply through our internal career site Find Jobs - Elekta.

We don’t just build technology. We build hope for everyone dealing with Cancer.

Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent, efficient and personalized care, addressing evolving patient needs. Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings.

Each year more than 2 million patients are treated using Elekta solutions across over 130 countries. Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries. The company is listed on Nasdaq Stockholm. For more information, visit elekta.com.

We don’t just build technology. We build hope for everyone dealing with Cancer.

At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team.

What You’ll Do At Elekta

As ourService Sales Specialist, you’ll drive the sale and renewal of service agreements across Elekta’s product portfolio within the UK & Ireland. You’ll focus on increasing contract coverage, recurring revenue and profitability, while building strong customer relationships and delivering a great customer experience.

Managing the full sales cycle, you’ll develop customer engagement plans, create commercial proposals, lead negotiations and secure orders. You’ll also identify service, upgrade and lifecycle opportunities to help customers maximise the value of their Elekta solutions.

Responsibilities

• Manage service agreement renewals, warranty conversions and out-of-contract opportunities, proactively maintaining customer coverage and securing orders.
• Lead customer meetings, presentations and commercial negotiations, preparing accurate quotations and recommending appropriate pricing and commercial solutions.
• Analyse Elekta’s installed base and customer priorities to identify service, contract, upgrade, lifecycle and replacement opportunities.
• Build strong customer relationships, working with Service Management teams to monitor satisfaction, conduct customer health checks and support the resolution of issues.
• Partner with Account Managers and Sales Specialists on customer opportunities, offers and tenders involving service contract commitments.
• Maintain accurate customer, opportunity, pipeline, forecast and installed-base information, working closely with Finance to support revenue forecasting and projections.
• Develop strong knowledge of Elekta’s portfolio, service agreements and competitor offerings, sharing relevant customer and market insights with the wider team.
• Work independently and collaboratively across the business, taking ownership of opportunities through to completion and participating in customer events, exhibitions and conferences where required.

What You’ll Bring

• Proven sales experience, ideally within a service-based environment, with a strong understanding of consultative selling and value-based solutions.
• Excellent communication, presentation and negotiation skills, with the confidence to build relationships with clinical and executive stakeholders.
• A commercial and proactive mindset, with the ability to identify opportunities, manage priorities and work effectively both independently and collaboratively.
• Fluent written and spoken English and a full, valid driving licence. A company car will be provided.
• You’ll be comfortable travelling up to 50% of the time across the UK & Ireland.

What You’ll Get

• In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.
• Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH)
• Up to 25 paid vacation days (plus bank holidays)

Holiday Purchase Scheme

Private Medical Insurance

Attractive Employer Pension Contribution Package

Cycle to work scheme

Life Assurance

Onsite subsidized restaurant, offering budget-friendly dining

Love electric (Electric vehicle salary sacrifice scheme)

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button.

For questions, please contact the Talent Acquisition Partner responsible, [email protected]. We do not accept applications through e-mail.

We are an equal opportunity employer

We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.