Key Responsibilities

Work with the Technical Sales Consultant and relevant Minden sales colleagues to ensure proposed solutions are deliverable, appropriately scoped and supported by suitable program, cost and resource assumptions.
Participate in pre-order technical reviews, site surveys and customer meetings where project delivery input is required.
Take formal ownership following contract award and review quotations, specifications, drawings, exclusions, program commitments and commercial agreements.
Identify gaps, ambiguities, risks or scope conflicts before mobilisation and agree a clear resolution and ownership plan.
Run structured internal handover meetings and ensure project information is documented within the correct business systems.

Develop and maintain project plans, programs, milestones, budgets, risk registers, action logs and resource schedules.
Establish clear roles, responsibilities, communication routes and approval points for each project.
Coordinate design, engineering, procurement, production, delivery, installation, access equipment, travel, accommodation, subcontractors and commissioning resources.
Monitor critical-path activities and proactively address risks, delays, dependencies and resource constraints.
Maintain accurate project records and provide regular status reporting to the Operations and relevant stakeholders.

Coordinate technical information between the customer, sales, engineering, suppliers and installation teams.
Ensure drawings, specifications, utility requirements, layouts, interfaces and customer approvals are controlled and communicated.
Challenge assumptions constructively and ensure proposed changes are assessed for safety, compliance, cost, program and customer impact.
Maintain a clear change-control process and ensure variations are documented, costed, approved and communicated before additional work proceeds.

Own project budgets and track committed, actual and forecast costs throughout the project lifecycle.
Protect gross margin through effective planning, purchasing coordination, resource control and early intervention.
Monitor payment milestones, support accurate invoicing and escalate overdue approvals or commercial blockers.
Report project performance, forecast outcomes, variations, risks and profitability clearly and accurately.
Prevent unapproved scope growth and ensure contractual obligations, exclusions and customer relationships remain visible.

Act as the primary delivery contact for the customer from handover to completion.
Confirm scope, site responsibilities, program, deliverables, access requirements and acceptance criteria with the customer.
Provide clear, timely progress updates and manage expectations professionally, particularly where changes or delays arise.
Coordinate multiple stakeholders including production, engineering, health and safety, procurement, facilities and principal contractor teams.
Resolve concerns promptly while maintaining a professional, solutions-focused approach and protecting the relevant business position.

Ensure projects comply with applicable health and safety legislation, customer requirements, company procedures and contractual obligations.
Prepare, coordinate and maintain project documentation including risk assessments and method statements (RAMS), site information and installation records.
Ensure site activities are appropriately planned, resourced, briefed and controlled, with issues escalated promptly.
Coordinate required technical and compliance documentation for the equipment and installation.
Promote safe working, high-quality standards and disciplined project documentation across employees and subcontractors.

Plan and coordinate deliveries, installation, testing and commissioning activity.
Ensure site readiness, utilities, access, lifting, storage and customer dependencies are confirmed before mobilisation.
Manage snagging and corrective actions to timely closure.
Coordinate training, manuals, certification, completion packs and other agreed customer deliverables.
Obtain customer acceptance and formal sign-off, complete project closure and support an effective handover to service or aftercare teams.

Use shared resources sensibly while maintaining clear records, project ownership, costs, customer communications and approvals for Elmbridge and Minden separately.
Apply consistent project management disciplines across both businesses without unnecessarily merging their brands, systems or customer propositions.
Keep post-project reviews and capture lessons relating to scope, margin, quality, safety, suppliers, program and customer experience.
Develop practical templates, controls and reporting that improve visibility and repeatability of capital project delivery.
Support wider operational improvement activity and undertake other reasonable duties consistent with the role.

Essential Experience & Knowledge

Demonstrable experience managing complex capital equipment, engineering, manufacturing or industrial installation projects.
Experience taking projects from sales or contract handover through design coordination, procurement, installation, commissioning and completion.
Strong project planning, risk management, cost control, forecasting and change-control capability.
Experience managing customers, subcontractors, suppliers and multi-disciplinary internal teams.
Working knowledge of site health and safety requirements, RAMS and controlled installation activity.
Commercial awareness and the confidence to protect scope, program and project margin.
Competence using project planning, Microsoft 365 and business systems to maintain accurate records and reports.
Experience with CAD or similar systems for project drawing/scoping.

Job description provided by Elmbridge Supplies Company UK Ltd.
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