Reporting Solutions and Stakeholder Management Analyst

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role

Asset Operations forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Operational Control function within Asset Operations is responsible for supporting the safe, compliant and efficient delivery of water and wastewater services. It provides the operational oversight, reporting, coordination, process support and stakeholder engagement needed to help frontline and technical teams manage performance, risk, compliance, service delivery and continuous improvement across Uisce Éireann’s operational activities.

Reporting to the Process Optimisation Planning Technical Lead, the Reporting Solutions & Stakeholder Management Analyst is primarily responsible for the development and production of key internal and external reporting requirements on an on-going basis. Additionally, as part of the role, there will be two further elements: management of, and involvement in, stakeholder engagement and interaction (in tandem with the both the Water and Wastewater Process Optimisation Managers), as well as supporting the delivery of projects within the Process Optimisation and overall Technical Services functions.

The development and production of reports and information will underpin effective business management and decision-making processes. The role will act first and foremost as an internal service provider to the Process Optimisation Team, yet also to the Operations Support Services function and wider Uisce Éireann departments under the direction of the Water and Wastewater Process Optimisation Manager.

Main Duties and Responsibilities

Take responsibility for the development, production and review of the function’s reporting and information requirements.

Oversee and manage the function’s data systems and reporting tools to enable timely, clear and informative information and reports to be created; act as the function’s site owner for their Sharepoint Online services.

Create, implement, communicate and follow Uisce Éireann policies and procedures in relation to data management and reporting needs, working closely with the Integrated Management Systems Team, Document & Records Control Lead and other stakeholders.

Responsible for ensuring that all related procedures relating to the role are communicated and implemented within the teams and wider stakeholders.

Act as an internal service provider to the Process Optimisation Teams and Technical Services function, delivering information within agreed timescales and according to established formats and content.

Oversee the adherence to the function’s wider business processes and mechanisms such as liaising with document control for Standard Operating Procedures.

To adopt continuous improvements and best practices towards the management and governance of systems in place.

Raise risks and issues in relation to information reporting, business processes, stakeholder engagement and project delivery as required to the Water and Wastewater Process Optimisation Managers.

Prepare for, present to and participate in stakeholder engagement activities on a routine basis.

Participate in external stakeholder engagement activities relevant to Technical Services.

Report on project progress, risks and opportunities on a regular basis to key stakeholders.

Work with other departments and functions as required to coordinate project development and implementation.

Provide updates on the impact / implications of projects to the Process Optimisation Team and wider function.

Adopt good project management principles to ensure that projects are delivered on time, in full and with manageable risk to the business.

Perform other such duties as may be reasonably required.

General Duties and Responsibilities

Collaboration with key internal stakeholders across the UÉ business.

Contribute to the promoting of health and safety, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.

Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.

Other duties as required.

Knowledge, Skills and Experience

Relevant third level qualification and or accreditation is desirable.

A minimum of 3 years’ experience in the water, utilities or similar industries is desirable and or relevant experience.

Experience working as part of a team and having change management and conflict resolution skills.

We work better together- Ability to develop and maintain effective partnerships with key stakeholders internally and externally.

Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate information to others.

We aim high- Highly motivated individual, working to the highest professional standards and with proven ability to deliver results within a team.

Strong analytical skills and ability to identify and analyse problems and potential improvements and propose and implement solutions.

Advanced practical experience working with the Microsoft 365 suite, including Excel, Power Apps, Power BI, SQL and SharePoint Online.

Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements.

Proactively identifying new areas of improvement and using newly gained knowledge and skill on the job.

*Successful external candidates will be offered a salary within the advertised range based on an assessment of their relevant skills, qualifications, experience and readiness to undertake the responsibilities of the role.

Internal candidates will be considered in line with the application of Uisce Éireann's Pay Model and associated pay policies.

The salary range is designed to recognise that successful candidates may join the organisation at different stages in their career, while also providing scope for future salary progression as capability and experience develop.

The closing date for receipt of applications for this vacancy is 26/10/2026.

Please note that applications submitted after this closing date will not be accepted.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.