About DP World
- Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for
- people around the world. DP World exists to make the world’s trade flow better, changing what’s
- possible for the customers and communities we serve globally. With a dedicated, diverse and
- professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six
- continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for
- the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine
- Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create
- stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
- What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems
- to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector
- towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
About DP World Global Service Centre
- DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process
- excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services,
- Engineering and Human Resources, helping accelerate DP World’s growth and business transformation.
- As we experience exponential growth, there has never been a more exciting time to join us. Discover
- your next role here and change what's possible for everyone! As an equal employer that recognizes and
- values diversity and an inclusive culture, we empower and up-skill our people with opportunities to
- perform at their best. Join us and be part of an amazing team that is transforming the future of world
- trade.
About DP World
- Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for
- people around the world. DP World exists to make the world’s trade flow better, changing what’s possible
- for the customers and communities we serve globally. With a dedicated, diverse and professional team of
- more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is
- pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly
- transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and
- Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient
- end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping
- the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking,
- we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade,
- minimizing disruptions from the factory floor to the customer’s door.
About DP World Global Service Centre
- DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process
- excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services,
- Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As
- we experience exponential growth, there has never been a more exciting time to join us. Discover your
- next role here and change what's possible for everyone! As an equal employer that recognizes and values
- diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at
- their best. Join us and be part of an amazing team that is transforming the future of world trade.
- Designation: Senior Specialist - Automation & Innovation - Global Service Centre
- Location: Ghansoli, Navi Mumbai
Primary Purpose
- To develop, test, document, and support automation workflows using approved RPA / automation
- platforms and other automation tools under the guidance of the Senior Automation Engineer / Technical
- Lead.
Key Role Responsibilities
- Build automation workflows using approved RPA / automation platforms and tools.
- Support browser, desktop, Excel, file, and system-based automation use cases.
- Convert process requirements into automation logic.
- Use selectors such as XPath, CSS, and Windows UI Automation to build stable automations.
- Implement basic exception handling, validation checks, retry logic, and logging.
- Support testing, debugging, UAT, and production stabilization.
- Maintain documentation, process notes, test evidence, and support runbooks.
- Use Git or the agreed version control process for automation assets.
- Collaborate with internal Senior Automation Specialists to understand business processes and
- exception scenarios.
- Learn approved RPA / automation platforms, orchestration concepts, and internal automation
- standards.
- Support the internal upskilling journey by working jointly with Senior Automation Specialists during
- development and testing.
Skills & Competencies
- 4-6 years of experience in building RPA or automation solutions.
- Hands-on experience in major RPA / automation platforms, desktop automation tools, or
- equivalent automation tools, or similar automation tools.
- Basic understanding of variables, conditions, loops, data tables, Excel automation, browser
- automation, and file handling.
- Exposure to selectors, UI elements, XPath, CSS selectors, or desktop UI automation.
- Ability to debug automation failures and fix basic workflow issues.
- Good logical thinking and process understanding.
- Willingness to learn approved RPA / automation platforms and open automation practices.
- Power Automate exposure.
- Power BI exposure.
- Excel macros or VBA exposure.
- Basic API or JSON understanding.
- Basic Git knowledge.
Preferred / Nice-to-Have Skills
- Exposure to RPA / automation platforms.
- Python awareness.
- JavaScript awareness.
- Agentic AI or AI-assisted automation exposure.
- Experience supporting unattended automations.
Success Measures
- Can independently build simple to medium-complexity automations.
- Can troubleshoot common selector, workflow, and runtime issues.
- Can follow automation standards and documentation practices.
- Can support UAT and production stabilization.
- Can work effectively with internal Senior Automation Specialists to transfer practical RPA
- knowledge
Job description provided by DP World.
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