Key Responsibilities
- Oversee end-to-end operations for Equity, Debt, Mutual Funds, IPO, Demat, Corporate Actions, and Custody-related processes.
- Drive operational efficiency, productivity enhancement, and process transformation initiatives.
- Ensure adherence to regulatory requirements prescribed by SEBI, Exchanges, Depositories, and internal compliance guidelines.
- Monitor transaction processing, settlements, reconciliations, exception management, and risk controls.
- Lead process reviews, audits, compliance assessments, and closure of audit observations.
- Manage operational risks through strong governance, controls, and escalation mechanisms.
- Collaborate with Business, Technology, Compliance, Risk, Finance, and external stakeholders for process enhancements.
- Drive automation, digitization, and straight-through-processing (STP) initiatives.
- Monitor service levels, MIS reporting, productivity metrics, and operational KPIs.
- Handle customer escalations and ensure timely resolution of critical issues.
- Lead, mentor, and develop a large operations team while driving employee engagement and performance management.
- Support strategic projects, new product launches, and regulatory changes impacting operations.
Eligibility Criteria
- Graduate/Post Graduate in Commerce, Finance, Banking, or related discipline.
- 10-15 years of experience in Capital Market Operations with strong exposure to settlements, clearing, custody, reconciliations, and regulatory reporting.
- Proven leadership experience managing large teams and multiple processes.
- Strong understanding of NSE, BSE, NSDL, CDSL, SEBI regulations, and capital market products.
- Experience in process automation, transformation, and operational excellence initiatives.
- Excellent stakeholder management, communication, and people management skills.
Key Competencies
Leadership & Team Management
Capital Market Domain Expertise
Risk & Control Management
Regulatory Compliance
Process Improvement & Automation
Problem Solving & Decision Making
Stakeholder Management
Strategic Thinking & Execution
Job description provided by Kotak Mahindra Bank.
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