Kotak Mahindra Bank Finance/FinTech

Operations Team Member_SUPPORT SERVICES_0227_1288_1058592

Mumbai, India In person Full-time

Job Summary

Support end-to-end Credit Bureau Reporting activities by ensuring accurate and timely reporting to CICs, managing data quality, resolving record rejections, and supporting regulatory compliance.

Key Responsibilities

Bureau Reporting

  • Execute periodic bureau reporting as per regulatory and internal timelines.
  • Validate source data and ensure successful file submissions to bureaus.
  • Monitor bureau acknowledgements and reporting outcomes.

Data Quality & Rejections

  • Review and analyze bureau record rejections.
  • Coordinate with Business, Operations and Technology teams for issue resolution.
  • Perform reconciliations and data validation checks to improve reporting accuracy.

Compliance & Governance

  • Ensure adherence to RBI and CIC reporting guidelines.
  • Support internal and external audit requirements.
  • Maintain reporting MIS, trackers and process documentation.

Process Improvement

Identify opportunities to enhance reporting quality and efficiency.

Support automation and regulatory change initiatives.

Qualifications & Experience

Graduate in Commerce, Finance, Business Administration, IT, or related field.

3-5 years of experience in Bureau Reporting, Credit Operations, Regulatory Reporting or Banking Operations.

Skills Required

  • Strong analytical and problem-solving skills.
  • Good knowledge of Excel and data analysis.
  • Understanding of CIC reporting processes and RBI guidelines.
  • Effective communication and stakeholder management skills.
  • Attention to detail and ability to meet stringent timelines.

Key Performance Indicators (KPIs)

  • Timely submission of bureau reports.
  • Reduction in bureau record rejections.
  • Timely closure of consumer disputes.
  • Compliance with regulatory and audit requirements.
  • Improvement in data quality metrics.

Job description provided by Kotak Mahindra Bank.
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