Role Purpose
The Product Manager – Cross-Sell & Business Planning will be responsible for driving multi-product penetration across the Commercial Banking portfolio through strategic planning, budgeting, performance tracking, data-driven insights, and stakeholder management. The role requires close coordination with state sales teams, product teams, finance, operations, and analytics functions to ensure achievement of cross-sell objectives, timely reconciliations, and resolution of business queries.
Key Responsibilities -
- Business Planning & Budgeting à
- Support annual and periodic business planning exercises for cross-sell products.
- Prepare budgets, forecasts, targets, and productivity models across products and geographies.
- Track performance against approved business plans and budgets.
- Analyze trends & recommend growth opportunities
- Cross-Sell Program Management à
- Drive multi-product cross-sell initiatives across segments.
- Monitor product penetration and cross-sell ratios across regions and states.
- Design and track cross-sell campaigns, contests, and performance.
- Identify gaps in product adoption and create action plans to improve penetration.
Performance MIS & Analyticsà
- Prepare periodic MIS, dashboards, and management reviews.
- Generate actionable insights for leadership and field teams
- Ensure accuracy and integrity of business data and reporting metrics
- Reconciliation & Controls à
- Manage product-wise, incentive-related & all kinds reconciliations.
- Coordinate with Operations, Sales teams & other cross-functional teams to resolve discrepancies.
- Ensure timely closure of reconciliation items and adherence to internal controls.
- Query Resolution & Business Support à
- Provide prompt resolution of business and operational queries from field teams.
- Support product-related clarifications, organizing product trainings and refresher.
Qualification & Experience
- MBA/PGDM preferred.
- 3–6 years of experience in Banking, Product Management, Business Planning & Strategy.
- Experience in managing cross-sell programs, business MIS, budgeting, and stakeholder management will be an advantage.
- Strong proficiency in Excel, PowerPoint, and data analysis tools
Job description provided by Kotak Mahindra Bank.
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