Amplifon Retail & E-commerce

IT Operations Lead (Hungary)

Hungary In person Full-time

We are looking for a hands-on operative IT Lead to take ownership of local IT systems, business applications, and related processes within a reputable international organization in the healthcare and retail services sector. This role combines strategic impact with hands-on execution — ideal for someone who enjoys both leading an IT function and being directly involved in day-to-day operations.

Key Responsibilities

  • Manage, develop, implement, optimize, and maintain all local IT & ERP systems, ensuring reliability and continuous operation.
  • Oversee system performance and proactively manage improvements to make business applications more efficient and user-friendly.
  • Drive local IT initiatives that directly support business performance and process optimization.
  • Manage and support a Hungarian IT team of three, contractors and third party IT service providers, acting as both leader and active contributor in operational activities.
  • Provide hands-on support for business applications, especially Microsoft Dynamics NAV (Navision), ensuring smooth daily operations.
  • Work closely with external development partners to design and deploy technical enhancements.
  • Ensure high-quality data management, integrations, and system connectivity with healthcare-related platforms.
  • Collaborate cross-functionally with management and other business units to align IT solutions with operational needs.
  • Guarantee compliance with IT policies, security standards, and business continuity requirements.

Requirements

  • University degree in Economics, Business Informatics, or a related field.
  • 3-5 years of hands-on experience in IT operations and business application support.
  • Fluency in Hungarian and in English, both written and spoken.
  • Strong expertise in Microsoft Dynamics NAV (Navision).
  • Proficiency in SQL and Excel is a must.
  • Experience in managing or coordinating IT teams/projects.
  • Excellent communication and problem-solving skills with a strong business orientation.
  • Experience in system development or customization is an advantage.
  • Experience in the healthcare sector is a strong advantage; retail background is a plus.

What We Offer

  • A stable international company environment with real business impact and professional autonomy.
  • The chance to shape, develop, and optimize local IT systems and processes.
  • A supportive and collaborative team culture that values initiative and accountability.
  • Competitive compensation and benefits package.

Job description provided by Amplifon.
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