Country Manager Japan

Summary

This role will focus on managing and accelerating the performance of sales territories through coordinated efforts between sales channel business partners (distributors and dealers) and the ONT Sales team in Japan. This position will be supported broadly by the ONT Commercial division, including Business Operations, Customer and Technical Support and MarComms teams; and the Senior Director Sales APAC .

Key Responsibilities

• Contributing to the development of a long-term Strategic plan for Japan including identification of high growth potential segments and geographies
• Strategic planning of the commercial and sales performance of Oxford Nanopore in Japan, together with the Regional Leader and local sales staff
• Reporting of key activities, forecasting and business performance metrics to Oxford Nanopore group leadership
• Gathering potential key account information and identifying and closing new opportunities
• Contributing to planning to disrupt the existing NGS market
• Understanding of funding cycles and the decision-making process in designated key accounts
• Delivering to the agreed commercial targets for MinION, GridION and PromethION systems
• Contributing to the development of the Japan channel partner strategy, including the identification of appropriate dealers for ONT to partner with to drive sustainable growth.
• Working in close collaboration with Channel Partners and Distributors Dealers to complete a comprehensive territory sales growth plan
• Adhering to standard methodologies for tracking, recording and detailing relevant commercial intelligence from all customer interactions
• Handling weekly sales prospective information and reporting and updating the regional team
• Managing the performance of the extended sales team in Japan.

Duties

Duties include, but are not limited to

• Maintain and optimize distribution/dealer networks capable of meeting defined commercial targets in agreed regions
• Monitor each dealers’ performance and plan necessary actions to ensure performance expectations are met
• Maintain coordinated relationships between dealers and Regional ONT Sales staff to enhance business objectives in each defined territory
• Ensure that dealers are regularly provided with well-informed product and technical updates, working together with the Technical Support and Sales Specialist teams
• Ensure that dealers adhere to best practices as set out together with the Senior Director Sales APAC
• Manage weekly sales prospective information from each dealer base and report/update to the Senior Director Sales APAC
• Work with Customer Support team to prioritise and manage concerns reported by dealers and sales staff in a timely manner
• Understanding of funding cycles and decision-making process in Japan
• Adhere to best practices for tracking, recording and documenting relevant commercial intelligence from all dealer interactions and customer interactions
• Set commercial success goals and ensure local commercial team is performing to expectation
• Any other duties as might be required within the remit and responsibilities of the post.

Qualifications/Experience

• BSc degree (preferably in the Lifesciences)
• Proven track record as a commercial leader managing sales channels in Japan
• Experience of working under pressure with minimum supervision in a highly matrixed sales and service environment
• Experience working with CRM to track sales activity
• Knowledge of the Life Sciences
• Local knowledge of Japanese best business practices
• Strong communication skills, Japanese and English, written and verbal
• Good business sense and the ability to work to budgets
• Good organisational and time management skills
• Confidence, tact
• Positive, can-do attitude

Team-oriented approach to learning

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.