AI Director - APAC

The Role

The APAC AI Director will support the build out of our APAC AI capability as a core growth engine of the business, transforming how insurers operate across pricing, underwriting, claims, reserving, and financial reporting.

This is a commercial role accountable for

• Support in selling AI transformation programmes. Providing AI domain expertise and working with consultants
• Designing AI workflows to support WTW propositions
• Embedding AI into live client workflows
• Scaling repeatable, high-margin delivery
• Driving AI adoption across all client propositions
• Upskilling capabilities for AI workflow design and build

Client

Lead end-to-end AI transformation engagements across

• Pricing optimisation
• Underwriting decision support
• Financial reporting
• Claims automation and triage

Reserving

• Predictive analytics
• And other client use cases
• Develop flagship use cases that anchor client conversations

Proposition & go to market

• Equip colleagues and client leaders with practical AI sales tools and propositions
• Elevate the firm’s external position through thought leadership and client impact
• Feed into the global development of proprietary AI-enabled capabilities, based on proven client demand
• Participate in internal AI builds that will improve consultant productivity

People

• Drive AI adoption across the firm
• Every proposal includes AI elements
• Teams are trained on practical AI application
• Support reskilling to train teams to deliver AI consulting projects

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The Requirement

10+ years of experience in insurance consulting, insurance operations, analytics, data science, digital transformation, or AI-enabled business transformation.

Proven track record leading large-scale transformation programmes within:

General Insurance

Life Insurance

Reinsurance

• Ideally have strong consulting experience
• Demonstrated experience delivering AI, machine learning, advanced analytics, or automation initiatives that have generated measurable business outcomes.
• Experience selling and delivering complex consulting engagements valued at senior executive and board level.

Understanding of insurance value chains including

Pricing and rating

Underwriting

Claims management

Reserving

Financial and regulatory reporting

Distribution and customer servicing

Experience working with C-suite stakeholders including CEOs, COOs, CUOs, CFOs, Chief Actuaries, Chief Data Officers, and Chief Transformation Officers.

Experience within a leading consulting firm, insurance advisory practice, insurtech, or digital transformation consulting business.

Exposure to Generative AI, Agentic AI, workflow automation, AI-enabled decision support, and enterprise AI deployment. AI is increasingly being embedded directly into underwriting support, claims automation, customer communications, pricing decisions, and workflow orchestration.

Equal Opportunity Employer